Windows 10: No Reply From Microsoft level 2 Technical Support

I am facing a small issue in my window 10 PC. so i contacted to Microsoft level 1 technical team but they unable to resolve my issue and My Issue is accelerated to level 2 Technical Support team. so now i am waiting for the call from level 2 Technical Support but from past couple of days they are not responding me. Poor service from bill gates and his team


Case Id: 1008640912

:)

 

calling level 2 support

Hi,



Thank you for posting your query in Microsoft Community.



I understand your concern and will assist you to resolve this issue

I suggest you to follow the steps below and check if it helps.

• 
  Press windows key, and type Contact Support.
  
• 
  Select Services and apps.
  
• 
  Click on Windows.
  
• 
  Click on Technical Support.
  
• 
  There you will be able to contact the Technical support.
  

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

Technical support level 2 access

help: I have been on hold for many hours over the past three days waiting for technical support level 2. Scheduled calls have not been made as promised. The annoying music/ commercials that run continuously as I wait on hold are driving me nuts. Any
ideas on how to turn the music/commercials off while on hold? Or, any other ways to reach technical support level 2? I've paid for support at this level and have a case number.

 

Technical support level 2 access

I've made a schedule too and they didn't call, contacted microsoft support, they said my case wasn't escalated to Level 2 support, I explained my problem, They escalated my case to Level 2 and in a few minutes I should be able to call a number they provided
me and they should help me using Level 2 support or something.

So just try contacting microsoft support and ask what's going on, why they aren't calling.

It'll hopefully get sorted out.