Windows 10: No signal to monitors

Hi, I bought a new computer a few months ago - a pre built msi infinite 9sa-871 - and was experiencing issues with lag after leaving the computer on, which got progressively worse. I'm not the smartest with tech, so I reset to factory settings and it sort of fixes itself, but I ran into the problem again and thought I would reset to factory settings before I got it fixed, the only problem is that it wont send any signal to my monitors any more. It was all working fine last night, but now when I turn it on, I get no display, not even an msi or windows icon flashing up on my screen. I've never messed around inside of the computer since the idea scares me a bit to be honest, any kind of help would be appreciated.

:)

 

Windows 10 Update Installed & Now No Signal to Monitor

Hi,

For us to isolate your concern with your monitor's signal, we would like to know the following:

• When you say "signal", are you referring to the Internet?
• Are you getting any error messages? If yes, what is the exact error message?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

We look forward to your response.

 

INPUT SIGNAL OUT OF RANGE while playing Wizard 101

Hi,

Thank you for writing to Microsoft Community forum.

• Since when are you facing this issue?
  

This happens if the signal from the video adapter exceeds the scan range of the monitor. The video card is feeding the monitor a signal stream in excess of what the monitor can accommodate. The two main causes for this are that either the resolution
or the vertical frequency is set high.

You may try the troubleshooting steps listed in HP and Compaq Flat Panel Monitors - Flat Panel Monitor Displays Message about
No Signal, Signal out of Range, Sleep, or Power Save and check if it helps.

Regards,

 

Second Monitor has No Signal

Hi,

To assist you further with your concern about no signal on your second monitor, we would like to get some information from you:

• What is the make and model of your computer?
• Did you try to check if the second monitor will work if installed as the primary monitor?
• Aside from checking the cables, did you try to use a different cable?
• Are the right monitor drivers installed on your computer?
• Does your video card has the right settings for using two monitors?
• Did you update your video card driver?

We are waiting for your reply.