Windows 10: No Sleep Option and Brightness Option in the New Acer TravelMate

Hey Guys,

I just purchased a new "Acer TravelMate P2510" and I have a problem with my Power settings. I want to make my computer goes sleep when I close the lid or click the power button. But in the "Change What The Power Button Does," or "close the lid" settings, there is no longer a sleep option. All I see is:

"Do Nothing"
"Hibernate"
"Shutdown"


No sleep options. Recently I installed window 10 on it.


In Device manager, this is what i see on the display adapters.












And when i update the driver (Intel UHD Graphics 620) so i get this in the end









I think, that is the main reason i can't see any option of "low brightness & High Brightness" on my system. even the keyboard brightness keys with function keys not working at all.



Any Suggestions ??



Thanks,
Omer

:)

 

Acer Introduces New TravelMate Notebook PCs

Acer America, part of the world’s third largest PC company, today introduced two new notebook PC platforms – TravelMate 6593 and TravelMate 6493 – designed for the mobile professional. The new TravelMate notebook series, available now in the U.S. commercial channel, offers robust, secure and powerful PC solutions for corporate and small-to-medium (SMB) business customers. The TravelMate notebook PC platforms are ideal productivity tools for efficient connectivity and smart portability. The 15.4-inch TravelMate 6593 and the 14.1-inch TravelMate 6493 notebook PCs offer the superior performance, fast and reliable internet connectivity, videoconferencing and robust security features that mobile professionals require.








Professional performance, communication and security
The TravelMate 6593 and TravelMate 6493 are equipped with Intel Centrino 2 with vPro technology and utilize the Intel integrated 3D Graphics Media Accelerator X4500MHD for superb graphic performance and video processing. Both the 14.1-inch TravelMate 6493 and the 15.4-inch TravelMate 6593 offer WXGA high-brightness TFT LCD panels with 1280 x 800 pixel resolution, supporting simultaneous multi-window viewing via Acer GridVista, a handy business tool to accommodate up to eight display windows on one screen at once, allowing users increased productivity while delivering a natural cinematic view.

To improve versatility and mobility, the TravelMate 6593 and 6493 notebook series integrates the Acer MediaBay hot-swappable solution that offers a choice of an extra hard disk, a second battery or an optical drive with either a DVD-Super Multi double-layer drive or DVD/CD-RW combo. For speedier response times and multitasking and productivity demands, the TravelMate 6593 and TravelMate 6493 can rely on up to 4 GB of DDR3 800/1033 MHz memory, which can significantly increase data bandwidths.

For videoconference needs, the TravelMate 6593 and TravelMate 6493 notebook PCs come with Acer Video Conference solution – including the Acer Crystal Eye webcam and Acer Video Conference Manager software – enabling a user to set up videoconferences in any environment. Added security features include Acer Bio-Protection digital imprint reading solution, one of the most secure control programs for mobile platforms on the market and Acer FingerLaunch, which offers a secure way to launch programs or authenticated documents with a simple touch.

Acer ezDock II/II+ commercial docking stations
For added expansion, the TravelMate 6593 and TravelMate 6493 notebook PCs can be incorporated with Acer ezDock II and ezDock II+ docking stations. The smart one-size-fits-all commercial docking stations are designed to support all TravelMate form factors and models, providing increased return-on-investment for businesses. The highly efficient commercial docking stations feature an innovative plug-n-play solution allowing instant connection of multiple devices in one simple operation and the ability to dock TravelMate notebooks without having to reboot. The Acer ezDock II and ezDock II+ also increases desk real estate and enhances safety by correctly routing and securing cables in place at the user’s workstation.

TravelMate 6593 specifications:

• Intel Centrino 2 Processor with vPro Technology
• Intel Core 2 Duo Processor T9500
  (6MB L2 Cache | 2.53 GHz | 1066MHz FSB)
• 15.4" WXGA Acer CrystalBrite TFT LCD (1280 x 800)
• 4GB DDR3 1066 MHz Dual Channel Memory
• Integrated Intel Graphics Media Accelerator 4500 MHD
• 250GB 7200RPM SATA Hard Drive
• DVD-Super Multi Double-Layer Drive
• 5-in-1 Digital Media Card Reader
• 802.11a/b/g/Draft-N Wi-Fi CERTIFIED
• Acer Crystal Eye Webcam
• Windows Vista Business
• MSRP $1499

TravelMate 6493 specifications:

• Intel Centrino 2 Processor with vPro Technology
• Intel Core 2 Duo Processor T8400
  (3MB L2 Cache | 2.53 GHz | 1066MHz FSB)
• 14.1" WXGA Acer CrystalBrite TFT LCD (1280 x 800)
• 3GB DDR3 1066 MHz Dual Channel Memory
• Integrated Intel Graphics Media Accelerator 4500 MHD
• 250GB 7200RPM SATA Hard Drive
• DVD-Super Multi Double-Layer Drive
• 5-in-1 Digital Media Card Reader
• 802.11a/b/g/Draft-N Wi-Fi CERTIFIED
• Acer Crystal Eye Webcam
• Windows Vista Business
• MSRP $1099 - $1299

Availability
The Acer TravelMate 6593 and TravelMate 6493 notebook PCs, along with ezDock II and ezDock II+ commercial docking stations are available now via Acer’s authorized resellers. The TravelMate 6593 and TravelMate 6493 come with a three-year limited warranty.

Source: Acer

 

Sleep option

Hi Remon,

I tried what you suggested, but I did not see a sleep option listed in the settings for the power options. There was a "hibernate" option, but I don't think that is the same as the sleep option which I had prior to the last update. Also, since the update,
my graphics, images, and fonts are slightly distorted.

Thanks,

John

 

Sleep option

Hi John,

The issue might be due to a disabled sleep to show in Power menu
option in Control Panel.

We would like to ask for some information:

• Did you get any error messages?
• Can you provide us with a screenshot?

In the meantime, please check if the sleep to show in Power menu
option in Control Panel is enabled using the steps below:

• Type Control Panel on the search box and press Enter.
• Select System and Security, then Power Options.
• Click on Choose what the power buttons do.
• Put a check-mark on the Sleep-Show in Power menu box.

We will wait for your response.