Windows 10: No sound after update - code 19 confg. info in registry incomplete or damaged

Hello, I updated Dell Bios and windows yesterday. After all updates, the sound was gone. I am getting error "windows cannot start this hardware device because its configuration information in the registry is incomplete or damaged code 19.


I have tried the easier fix attempts, but without success.

On the internet I saw two options that might fix it but I want to check first here as one of the options caused other users' system to crash.

1. Finding in the registry under Class the 4d36e96c-e325... and deleting the "upperfilter" = people said that helped, but I am hesitant to delete things.

2. Adding Legacy Hardware for Realtek = many people said that helped but several people said is crashed their system.



May I ask you for your advice what to try next?


Thank you, Chris

:)

 

Code 19 Registry incomplete or damaged

Windows 10 recently updated my computer a Toshiba satellite c55. My cddvdw drive no longer works. I've tried reinstalling the driver, it doesn't work. I get a message Registry incomplete or damaged Code 19. How do get to the registry on windows 10. What
should I look for if I get there.

Ed

 

Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

 

Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)