Windows 10: No sound after waking up from sleep mode when audio is through my monitors.

First - I haven't been able to find a community answer that works for this, if you have one, please direct me.


Hi,

After waking up from sleep mode, there is no audio which runs through either monitor display port connection.

- Audio works correctly after a restart, once it goes to sleep again it will have the same issue though.

- Through other audio outputs multiple audio out jacks sounds works fine waking up from sleep. I can change audio output from monitors to headphones and the headphones will work after waking up, I switch back to the monitor based .


For work from home reasons, I've set up my two monitors to run on my personal PC and my work laptop Mac OS. Sound works fine when I switch to the HDMI connection through the macbook.


Audio is running through Display Port cables from my Nvidia GeForce GTX 1080. I run two Dell s2716dg monitors. I'm using the audio out on the monitor to a set of z533 Logitech speakers.


Thanks for your help,

Keith


I've run this full suggested check list to no avail:


1. Check your speaker output

Checked


2. Run the audio troubleshooter

Ran and restarted at least 3x


3. Verify that all Windows Updates are installed

Verified


4. Check your cables, plugs, jacks, volume, speaker, and headphone connections

Checked


5. Check sound settings

Checked


6. Fix your audio drivers

Uninstalled, reinstalled 2x


7. Set your audio device as the default device

Set


8. Turn off audio enhancements

Turned off, on and back off again with restarts after all


9. Restart Audio Services

Windows Audio - restarted

Windows Audio Endpoint Builder - restarted

Remote Procedure Call RPC - running w/out ability to restart see screen shot below


10. Try different audio formats

Tried


11. Restart to apply installed updates

Resarted. A Lot.


12. Check for IDT High Definition Audio CODEC in Device Manager

Not available in Device Manager




:)

 

Waking from sleep mode

Hi Kenneth,

For us to narrow down your concern with waking up your computer from sleep mode, we would like to know the following:

• Aside from Windows Update. were there any changes made on your computer prior to the issue?
• Is this the first time you experienced the issue?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far?
• Send us a screenshot of your screen when you wake up your computer from sleep mode.

We look forward to your response.

 

Wake up from sleep mode

Using a Acer desktop with the latest version of Windows 10.

My monitor will not wake from the sleep mode. Montior is a HP w17e. Pc is set to sleep after 20 minutes and monitor is set to never sleep but goes to sleep when PC does. PC will wake just fine but monitor will not wake. Any solutions for this problem

 

ASUS Laptop Won't Wake from Sleep Mode

OS Name Microsoft Windows 10 Pro
Version 10.0.18363 Build 18363
System Manufacturer ASUSTeK COMPUTER INC.
System Model UX490UAR
System Type x64-based PC
SMBIOS Version 3.0

Problem: about 80% of the time, my laptop won't wake up from sleep mode via keyboard press or mouse move/click. I seem to be missing many common features in power plan too, even after fresh Windows 10 install.

Troubleshooting Steps:

1. Reinstalled Windows 10 (clean)
2. Updated all drivers
3. Replicated on multiple Windows 10 versions, updates
4. BIOS latest version
5. No USB devices attached, ever. Only USB-C power and bluetooth mouse
6. Disabled "fast startup" in control panel