Windows 10: No Sound and all media cannot be played

Discus and support No Sound and all media cannot be played in Windows 10 BSOD Crashes and Debugging to solve the problem; Just opened my laptop to start the day only for me to find that there is no sound in my device. I tried playing everything from youtube to mp3 files... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by BillyJ_MV, Nov 24, 2018.

  1. BillyJ_MV Win User

    No Sound and all media cannot be played


    Just opened my laptop to start the day only for me to find that there is no sound in my device. I tried playing everything from youtube to mp3 files and nothing worked, none of the were playing, everything else are working but media and such does not.

    :)
     
    BillyJ_MV, Nov 24, 2018
    #1

  2. No sound while playing audio and video files.

    Hi,

    I appreciate if you could answer to a few questions to narrow down to the issue.

    • Which is the application that you are using to play the files?
    • Did you try the same on a different player?
    • Did you perform any troubleshooting steps?
    As an initial troubleshooting step, I suggest you to check if the volume is set low or in mute state in Volume Mixer.

    • Right click on sound icon.
    • Open Volume Mixer check for the application that you are playing the files with and increase the volume and check.
    If the issue still persists, I would suggest you to run “Playing audio” troubleshooter to diagnose and fix the issue.

    Follow these Steps to run Playing Audio Troubleshooter in Windows 10.

    1. Type troubleshooting in the search bar.

    2. Select Troubleshooting.

    3. Select View all on the top left corner.

    4. Click on Playing audio.

    Also refer: http://windows.microsoft.com/en-us/windows-10/fix-sound-problems#v1h=tab01

    Hope the information helps in resolving the issue related to the sound issue. Let us know if you need further assistance. We will be happy to help.

    Thank you.
     
    Krishna Prasobh V, Nov 24, 2018
    #2
  3. GSnhra Win User
    Media will not play after upgrading to Windows 10

    After upgrading to Windows 10 audio files will not play in Media Player, Groove Music, VLC, iTunes, or Amazon Music. Videos play without sound.

    • Groove Music gives message "This item is in a format we don't support" with code 0xc00d36b4 (0xc00d36b4) for .mp3 and .wma files. (have not yet tried other formats)
    • MP3 will play in Audacity.
    • When playing video in Media Player or Movies & TV get video but not audio.
    • Do get sound with video when streaming on YouTube.
    • System sounds work fine, get sound with Skype
    • Checked sound configuration and sounds play in all tests.
    • Tried clean boot, but did not solve problem.
    Getting frustrated to say the least. Any suggestions?
     
    GSnhra, Nov 24, 2018
    #3
  4. cadaveca Win User

    No Sound and all media cannot be played

    Good surround sound headset

    I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue No Sound and all media cannot be played :p
     
    cadaveca, Nov 24, 2018
    #4
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No Sound and all media cannot be played

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