Windows 10: No sound, does not recognise internet connection but internet works.

Hi,


My computer HP was working just fine until a month ago when I did a normal shutdown and then restart. After this my sound stopped working, and I noticed that I cannot click on the computer apps from the search box in the bottom left corner I have to go to the settings button and then navigate my way through. The most concerning part is that my computer does not recognise that it is connected to the Internet as evident by this post I am, my Wi-Fi is working but the network icon is not showing that I am connected – instead it says "No Internet, secured". This also means I cannot click on the "Sign In" prompt in e.g. Word to confirm my Office subscription, I cannot manually install any updates etc.


What on earth is going on?

:)

 

Internet Connectivity Issues

So heres the deal. My brother who is behind the opposite wall of me is having internet issues. The router is here in my room and his internet is plugged into the Linksys E2000 via a wire going from it to an ethernet wall socket going to his room and into his computer.

He has been having iffy internet for the past 2 days. Fixed it yesterday by rebooting now the problem has resurfaced.

What we have tried:

• Testing the ethernet cables with a tester. Passed
• Tested onboard ethernet with known working cable (computer hooked up using my connections in my room) Passed
• Checked to make sure there was no static IP address in IPv4 settings. Passed
• Made sure the Network Connection wasnt full on disabled. Passed
• Swapped the cable leading from the router to the wall outlet in my room. Passed and worked for a few minutes.

With regards to that last bullet point, the computer is no longer getting internet again despite working for a few minutes. Testing the new cable again, tells us that pins 1 and 2 are "open". That is the second cable in a row that the tester is spitting this message out on.

Any ideas guys? Im out of them.

 

loss of internet connection

Hi Lawrence,

Since you are still experiening internet connection issue, what we can suggest is for you to try and have the Internet Connections troubleshooter. Kindly try the steps below:

• 
  Right click the
  Start
  menu and select Control Panel.
  
• 
  Change the
  View by: Categoryinto
  Large icons.
  
• 
  Select and click
  Troubleshooting.
  
• 
  Click
  Network and Internet.
  
• 
  Click
  Internet Connections.
  
• 
  Follow the on screen instructions and wait for the troubleshooting to complete.
  
• 
  After troubleshooting is completed, check the status of the troubleshooter shown on the window.
  

Let us know how it goes.

 

internet not connecting

Hi,

I recently reformatted a computer and when I tried to connect to the internet it wouldn't work. The computer is an IBM and I have loaded Windows XP.

All the settings are the same with internet connections as the settings in my other computers in the house but it still wont connect.

Using cable and on ADSL.

Thank you.