Windows 10: No sound from laptop even when sound is on

Discus and support No sound from laptop even when sound is on in Windows 10 Drivers and Hardware to solve the problem; [ATTACH] The selected playback device seems to be working, when I play an audio file, the green bars on its right seems to be moving according to the... Discussion in 'Windows 10 Drivers and Hardware' started by Astoach, Apr 18, 2021.

  1. Astoach Win User

    No sound from laptop even when sound is on


    No sound from laptop even when sound is on 1b578ec1-d85a-4678-a6f3-f4f7ea2f30f5?upload=true.jpg

    The selected playback device seems to be working, when I play an audio file, the green bars on its right seems to be moving according to the audio. However, no sound can be heard from my lap top.


    Here are some information about my lap top:

    No sound from laptop even when sound is on 3caa3905-0938-4988-a731-33fb45073b47?upload=true.jpg


    I have to connect to my bluetooth speaker to hear the audio for now. Please, can anyone help me?

    :)
     
    Astoach, Apr 18, 2021
    #1
  2. fireberd Win User

    Sound Quality

    One thing that sticks out from looking at your "My Computer" specs. You list "ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)" which suggests you do not have the correct sound hardware driver. Your motherboard has Realtek sound and the first step is to install the Realtek sound drivers. My ASUS also came with Sonic Studio 2 which is a sound enhancement package. Check the ASUS install disc to see if you have something similar.

    May not be a speaker problem.
     
    fireberd, Apr 18, 2021
    #2
  3. cadaveca Win User
    Good surround sound headset

    I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue No sound from laptop even when sound is on :p
     
    cadaveca, Apr 18, 2021
    #3
  4. No sound from laptop even when sound is on

    Sound problem

    Hi,

    We need to investigate further so that we can identify the cause of the issue. We suggest running the Troubleshooter and see if it helps. Follow the steps below:

    • Type and select Troubleshooting on the Search bar/Cortana.
    • Click Hardware and Sound.
    • Select Playing Audio under Sound.
    • Follow the steps that will be provided.
    If the steps does not work. We suggest downloading a fresh copy of the audio driver from Realtek and see if it helps.

    Looking forward to your response.
     
    Radney Dri, Apr 18, 2021
    #4
Thema:

No sound from laptop even when sound is on

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