Windows 10: No sound in left side of headphones

Hi I recently bought Logitech g 335 headphones and they had a malfunction I swaped them with new ones and tested at the store but got home and plugged it in and there was only sound on one side. I could not find a balance option in sound I searched everywhere I use windows 10

:)

 

My left headphone randomly lowers it's volume.

Hi,



Thank you for writing to Microsoft Community forums.

• What is the make and model of the headphone?
  

This could be due to the change in Balance levels of the playback device. I suggest you to try the steps listed below and check if it works.

• Right click the sound icon on the taskbar and choose
  Sounds.
  
• Select your headphone, and click on Properties.
  
• Click on Balance under Levels
  tab, adjust Left and Right to the same levels.
  
• Save the changes and check if the issue persists.
  

For more troubleshooting tips on audio issues, refer Fix sound problems in Windows 10.



Hope it helps.

Regards,

 

Move audio to one side for speakers but not headphones

Hello J1mmyth3F1sh,

Thank you for writing to Microsoft Community Forums.

• Is your headphones getting detected in the Playback settings?
  
• Are you trying to play the audio on both Speakers and Headphones at the same time?
  

Ideally, if you have configured Sound settings to play on your left speakers, the same goes with the headphones. The sound starts playing only on the left side of your headphones according to the settings changed.

Meanwhile, we can try configuring the headphones and change the balance level in the sound settings and see if it works. Kindly check with the steps listed below and see if it helps.

Method : Run audio test for your headphones.

• Open Control Panel from the Start menu and click on
  Sound.
  
• In the Sound window, click on your
  Headphones and select Configure option at the bottom left.
  
• By running the test, check if both sides of your headphones are working fine.
  

If that doesn’t help, I would suggest you to check with the audio balance by following the steps listed below:

• Open Sound settings from
  Control Panel, and right click on the Headphones to open its
  Properties.
  
• Click on Levels tab and select
  Balance button. In the Balance window, you can use the slider to balance both left and right headphones equally.
  

However, I commend and appreciate you for recognizing this behavior. This is a valuable suggestion as there may be other users with a similar requirement. Hence, I suggest you to leave a
Feedback for this product so
that our developer team can look into this and check if it can be implemented in the future updates.

Regards,

Mala S

Microsoft Community - Moderator

 

My left and right sound in headphones will swap randomly on my PC

Hello Craiguss,

Thank you for writing to Microsoft Community Forums. We are glad to assist you.

Please provide some additional information, so that we can assist you better.

1. Is it working in another computer?
   
2. Have you tried using another headphones or external speakers?
   

You may try changing the sound settings from the game and see if it works fine.

However, I suggest you to try following below mentioned steps:

1. Go to Settings > Update & Security >
   Troubleshoot.
   
2. Click on ‘Playing Audio’.
   
3. Follow the steps to complete the troubleshooting.
   

Keep us posted the outcome.

Hope it helps.

Harish

Microsoft Community – Moderator