Windows 10: No sound on laptop: "No speakers or headphones are plugged in" - Realtek audio driver "is...

Discus and support No sound on laptop: "No speakers or headphones are plugged in" - Realtek audio driver "is... in Windows 10 Drivers and Hardware to solve the problem; Hi there,This issue randomly occurred at some point over the past week, potentially triggered by a Windows Update? Classic red X on the speaker icon in... Discussion in 'Windows 10 Drivers and Hardware' started by Pixelled03, Jun 4, 2021.

  1. No sound on laptop: "No speakers or headphones are plugged in" - Realtek audio driver "is...


    Hi there,This issue randomly occurred at some point over the past week, potentially triggered by a Windows Update? Classic red X on the speaker icon in the bottom right. I am on a Dell laptop so all speakers are internal.I will list the symptoms and my attempted solutions.Symptoms- No sound: no sound from internal speakers nor from any headphones.- Red x on speaker icon: "No speakers or headphones are plugged in."- Right-clicking on speaker icon: "Speaker Setup: UNKNOWN"- "Playing Audio" troubleshooter only gives:- The speaker, headset or headphone is unplugged - Not fixed- Hardware changes mi

    :)
     
    Pixelled03, Jun 4, 2021
    #1
  2. tgbotg Win User

    Mic plugged in, no sound from speakers

    My laptop has a port for a mic/headphone combination. When I plug in the mic, sound does not come from the speakers of my laptop. I can't find a way to prioritize the speakers over the headphones, since they are combined in the audio settings. Is there another way to do this without any addition hardware (e.g. splitter, bluetooth speakers/headphones)? Thanks!

    Audio driver is RealTek HD Audio and I just updated it.
     
    tgbotg, Jun 4, 2021
    #2
  3. Latest Realtek HD Audio Driver Version [2]

    I just built a new rig with a ASRock X470 Taichi motherboard and Win 10 64bit 1903. I downloaded the driver from my motherboard's site (Realtek high definition audio driver ver:8668_UAD_WHQL_DTS) and then ran the powershell script to detect the driver type.

    Since I couldn't get more than 1 output, I also tried the latest driver in the 1st post (HDA DRIVER VERSION: 6.0.8716.1).

    No matter what is plugged in, I only have 1 playback/output device.

    • I plug my speakers into rear panel = audio plays out the speakers and listed as Speakers (Realtek Audio)
    • I plug my headphones into front panel = audio plays out my headphones and listed as Speakers (Realtek Audio)
    • I plug my headphones into front panel and speakers into rear panel = audio plays out of front panel and listed as Speakers (Realtek Audio)

    I used to be able to switch between front and rear when both were plugged in. Anyone have any suggestions?
     
    monsterenergy22, Jun 4, 2021
    #3
  4. Nexu Win User

    No sound on laptop: "No speakers or headphones are plugged in" - Realtek audio driver "is...

    No sound from speaker/headphone output jack with Realtek ALC269

    Sometime during the March updates the Windows Update completely broke my laptop system (Acer Aspire 5820TG - 424G50Mn). I ignored it for a long time due to lack of spare time until I saw a few days ago that Redstone 5 was available for download and now I finally have some time to take care of my laptop. I decided to perform a clean install of Insider Preview on my SSD.
    But now after the clean install I noticed my audio device isn't working as it should. I get sound out of the laptop speakers, but when I plug in my speaker or headphones in the audio jack, no sound comes out of it. The volume mixer tells me there is audio signal. The jack detection is working as the Realtek Audio Manager warns me (after I enabled it) when something gets plugged in or unplugged. It even correctly mutes the laptop speaker. But the just no actual sound coming out of the speakers/headphones.

    OS Version 10.0.17758.1 (Win10 RS5 Insider Preview)

    Device Description Realtek ALC269
    Device Description (Windows) Realtek High Definition Audio
    Device Type Audio
    Bus Type HDAUDIO
    Device ID 10EC-0269
    Subsystem ID 1025-035D
    Revision 1001
    Hardware ID HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_1025035D&REV_1001

    Device Identifier Device Description
    midi-out.0 0001 001B Microsoft GS Wavetable Synth
    mixer.0 0001 0068 Speakers (Realtek High Definiti
    mixer.1 0001 0068 Realtek Digital Output (Realtek
    mixer.2 0001 0068 Microphone (Realtek High Defini
    wave-in.0 0001 0065 Microphone (Realtek High Defini
    wave-out.0 0001 0064 Speakers (Realtek High Definiti
    wave-out.1 0001 0064 Realtek Digital Output (Realtek

    It's not a hardware failure in anyway since the laptop and the sound system works PERFECTLY (sound out of laptop speaker, sound out of headphone/speaker when audio jack plugged in) if I boot up in Linux. Microphone jack does function properly in both Windows 10 and Linux.

    I tried all kind of drivers, from laptop manufacturer, to Realtek's, to the ones in Windows Update Catalogue. Non of them seem to fix the issue

    I tried various drivers:
    • 64-bits drivers offered for my laptop model on the Acer website
    • Generic 64-bits drivers offered on the Realtek website
    • Drivers offered on the Windows Update Catalogue
    Non of them helps fixing the issue of no sound coming out of the output jack.
    I know 100% that it's not a hardware issue since my Linux install are working fine. So that makes me believe it's either a driver issue (quite some people seem to have this problem as well with Realtek) or a Windows issue.

    I really need some help to resolve this...
     
    Nexu, Jun 4, 2021
    #4
Thema:

No sound on laptop: "No speakers or headphones are plugged in" - Realtek audio driver "is...

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