Windows 10: No sound on video using camera app on laptop

Hi!


I've done a video on my laptop using the camera app.

Unfortunately after playing back the video there is no sound.


Could you please assist.


Thanks

:)

 

Windows Camera app not recording sound

I have been trying to record video using the Windows Camera app (Windows version 1909), but no sound gets recorded. The default audio input device is the microphone in my webcam, and the audio preferences for Camera are set to default. I was able to use the same setup yesterday to have a Skype conversation with audio capture. I have tried replaying the video recorded in the Camera app in VLC, but there is no sound there either, so the problem is definitely with recording rather than playback. Why doesn't the Camera app record sound?

 

Laptop Camera

Thanks for providing the results after completing the steps we provided. Since you're still getting the error message “Your camera cannot be found” along with the error code "0xA00F4244 (0xC00DABED)", we suggest that you follow the steps below
to reset the Camera app on your Windows 10 computer:

• Press the Windows Key + I to open the Settings app.
• From the options presented select System, then click on
  Apps & features located on the left pane.
• Locate the Camera app from the list and select it.
• Select the Advanced options link and then choose Reset.
• When the pop-up notification is shown just click on the Reset
  button once more.
• Once all the steps are complete, kindly reboot your computer.

Completing this steps will clear the cache of the Camera app and allow it to re-recognize any video capture devices connected to your computer.

Regards.

 

Laptop Camera

Thanks for updating us on the results of the troubleshooting steps that you have completed. Since the built-in webcam is still not working correctly and the same error code 0xA00F4244 (0xC00DABED) is still appearing, we suggest that we check the camera privacy
settings to see if the camera access is turned on. Kindly follow the steps below to check the camera privacy settings:

• Press the Windows key + I to open the Settings app.
• Near the top of the Settings app window is the search box, kindly type the word "webcam" or "camera".
• From the list of results choose Camera privacy settings.
• Make sure that "Let apps use my camera" toggle is set to On.

We look forward to your response once you complete the steps.