Windows 10: No sound on windows 10, getting error code 0x80070490 when trying diagnostics

Discus and support No sound on windows 10, getting error code 0x80070490 when trying diagnostics in Windows 10 Drivers and Hardware to solve the problem; Audio is not coming from the laptop speaker. While running diagnostics error occurs, 0x80070490.... Discussion in 'Windows 10 Drivers and Hardware' started by Arun_J_11, Oct 23, 2020.

  1. Arun_J_11 Win User

    No sound on windows 10, getting error code 0x80070490 when trying diagnostics


    Audio is not coming from the laptop speaker. While running diagnostics error occurs, 0x80070490.

    :)
     
    Arun_J_11, Oct 23, 2020
    #1

  2. No sound on windows 10, getting error code 0x80070490 when trying diagnostics

    Hi,

    I am not getting any sound on my Windows 10. It has been like this for a few days now. When I try to run diagnostics I get error code 0x80070490.

    There is no sound even if I try connecting a bluetooth speaker.

    Please help.
     
    SushrutArora, Oct 23, 2020
    #2
  3. No sound on windows 10, getting error code 0x80070490 when trying diagnostics

    Hi, I am not getting any sound on my Windows 10. It has been like this for a few days now. Audio files are not being recognized in Groove Music. When I try to run diagnostics I get error code 0x80070490. There is no sound even if I try connecting a
    bluetooth speaker. Please help.
     
    LumuManandhar, Oct 23, 2020
    #3
  4. Mark Isi Win User

    No sound on windows 10, getting error code 0x80070490 when trying diagnostics

    error code 0x80070490

    Hi Krishna,

    This error code 0x80070490 is mainly related to Windows update. To verify some information, kindly provide answer to the following questions:

    • When did you first encounter this software issue?
    • Are you still on the process of updating when this error code appears?
    • What is your Windows operating system's current build version?
    • What are the troubleshooting steps you have done so far, besides Windows update troubleshooter?
    Please advise so we could further assess on this issue. we'll keep an eye out to your response.
     
    Mark Isi, Oct 23, 2020
    #4
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No sound on windows 10, getting error code 0x80070490 when trying diagnostics

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