Windows 10: No sound once again! Drivers help!

Help I have no sound after a recommended update by dell for like 9 or so drivers from the dell assistant and my sound stopped working once again..

im just not going to update my drivers again cause this is getting annoying last time someone needed this to resolve the problem (evtx and msinfo files?) which are here

https://1drv.ms/u/s!Av_hMNyvC90a4gZuKGsiCgbU1q5m?e=u8xp3d

The only driver the should have a "problem" is my webcam its disabled

Please if you could help me that would be great!!


link to my old post.


https://answers.microsoft.com/en-us/windows/forum/all/help-please-i-have-no-sound-after-windows-update/7f70669b-e08f-4e0a-86ab-851eabbbe9c1

:)

 

Sound driver off

Hi,

It's possible that your sound driver was turned off by a third-party application. To fix it, we suggest that you use the built-in Windows 10 audio troubleshooter by following these steps:

• Click Start.
• Type Troubleshoot and press Enter.
• Click Playing Audio.
• Click Run the troubleshooter.

If in case the audio troubleshooter doesn't work, use the other steps in this
article. Just click the drop-down arrow and select the other choices offered.

Let us know if you're able to restore the sound on your computer after following these steps.

 

Sound Quality

One thing that sticks out from looking at your "My Computer" specs. You list "ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)" which suggests you do not have the correct sound hardware driver. Your motherboard has Realtek sound and the first step is to install the Realtek sound drivers. My ASUS also came with Sonic Studio 2 which is a sound enhancement package. Check the ASUS install disc to see if you have something similar.

May not be a speaker problem.

 

Sound problem

Hi,

We need to investigate further so that we can identify the cause of the issue. We suggest running the Troubleshooter and see if it helps. Follow the steps below:

• Type and select Troubleshooting on the Search bar/Cortana.
• Click Hardware and Sound.
• Select Playing Audio under Sound.
• Follow the steps that will be provided.

If the steps does not work. We suggest downloading a fresh copy of the audio driver from Realtek and see if it helps.

Looking forward to your response.