Windows 10: No sound through monitor speakers after monitor turns off by power plan setting

I had a one monitor setup with power plan setting to turn off monitor after 5 mins of inactivity.

The monitor is a Iiyama G-Master Silver Crow GB2730QSU-B1 connected to my GPU via Display port. The sound would be going on to the monitor speakers via DP. GPU is a MSI Geforce RTX 2070 Gaming Z. Pc operating Win10 Pro 64

I have recently bought a second monitor, same model and connected via DP to GPU and HDMI to XBOX One.


All was well until i bought the second monitor but now after the monitors go to sleep because of the 5 minute inactivity setting, i cannot hear the sound in the monitor speaker. All is showing as working on Windows just the sound does not pass through.

When i switch to my HyperX gaming headset, USB connected, the sound passes through the headset with no problem.


Have any of you had previously any symilar problems?

Do you have any advice?

:)

 

dual monitors stops sound

Hi David,

Thank you for posting in Microsoft Community.

To assist you better, I suggest you to answer the below questions.

• When will the sound disable, when playing through main monitor or the extended monitor?
• Did you try enabling the sound from the sound drivers and check if it helps?
• Since from when are you facing this issue?

This issue causes because the monitor automatically takes the HDMI sound as the Default input. Disable and enable the speakers and check if it helps.

I suggest you to try the below steps and check if it helps.

• Right click on the volume control and then
  Properties,
• When you connect the HDMI it becomes the default output device, even though it has no speakers.
• You need to change this back to "Speakers" and set as default.

Hope this helps. Keep us posted to help you better.

 

Power plan?

Upon checking, it seems that there's nothing wrong with your system. It is usual that you have to double-click your mouse before your monitor wakes up.

For the meantime, we suggest changing the power plan by following the steps below:

• Press Windows key + S.
• Type in Power Settings.
• On the pop-up window, choose Additional power settings.
• Select High performance.

After changing the power plan, we suggest that you monitor the changes made and check if that will work for you.

Get back to us if you need further help.

 

No display on monitor when TV set as primary display

Issue solved

Removed DVI/HDMI cable from computer and monitor

Step 1: Check if the VGA monitor cable is defective.

1. Turn off computer
   
2. Connect the monitor VGA cable from the monitor to the VGA port on the computer
   
3. Turn on computer, VGA monitor cable is good.
   
   Step 2: Tun off computer
   

1. Connect HDMI Cable to HDMI port and TV
   
2. Turn on computer and TV, there is no monitor black screen
   
3. Click on the Windows logo, select the Settings icon , and then select
   
   System. Under Display there are two squares, labeled 1 and 2
   
   D Click on Advanced Display Settings:
   
   Display information: Display 1- Monitor Display 2 -TV
   
   E Right-click the Speakers icon in
   the taskbar, select Sound, click on Playback devices,
   
   
   a s tv screen with my brand shows
   AMD High Definition Audio Device ready.
   
   F. Problem solved
   
   
   
   Cause of the problem: Defective VGA port on the Syba VGA HD15+ 3.5 Audio to HDMI converter