Windows 10: No surround sound when connecting PC to television

Discus and support No surround sound when connecting PC to television in Windows 10 Drivers and Hardware to solve the problem; Movies played via the Netflix app on my LG OLED65C8 television have surround sound. The Blu-ray player connected to one of its HDMI inputs also... Discussion in 'Windows 10 Drivers and Hardware' started by haggis999, Jul 31, 2020.

  1. haggis999 Win User

    No surround sound when connecting PC to television


    Movies played via the Netflix app on my LG OLED65C8 television have surround sound. The Blu-ray player connected to one of its HDMI inputs also successfully generates surround sound from the TV, but the Windows 10 PC connected to another HDMI input is limited to stereo audio despite the audio adapter on the PC having surround sound capability. The LG TV device in Windows is shown as supporting a maximum of 2 channels, which does not make much sense.


    I've been through the advice provided via the following link, but without any success. Any further suggestions on how to fix this problem would be much appreciated.


    https://support.microsoft.com/en-ph/help/4520288/windows-10-fix-sound-problems

    :)
     
    haggis999, Jul 31, 2020
    #1
  2. cadaveca Win User

    Good surround sound headset

    I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue No surround sound when connecting PC to television :p
     
    cadaveca, Jul 31, 2020
    #2
  3. 5.1 Surround sound in windows 10

    Hi Jeka,

    There are some reasons why you don't get the 5.1 surround sound. Some of these are caused by the type of audio format, how the file was encoded, if the file supports 5.1 surround sound and such. For us to determine what's causing
    the concern more precisely, please provide information on the following:

    • The type of file that you're trying to play.
    • Troubleshooting steps done to rectify this concern

    For now, before we go to a more in-depth troubleshooting, we suggest you run

    audio troubleshooter.
    Look for Find and fix problems playing sounds.

    Don't hesitate to update us if you need further assistance.

    Best regards,
     
    Roberto Ven, Jul 31, 2020
    #3
  4. No surround sound when connecting PC to television

    Surround Sound on PC

    There are two factors that will enable the 7.1 Surround sound. Hence I also have Dolby Atmos Supported 7.1 sound at my home as 7+1 surround sound system, I can say that it is either a windows update issue or driver issue. We verified that's it is not windows
    update hence the update that causes problem is not installed yet the driver part still leaves me some question marks. Those Options on Spatial sound enable the output to be anything more than just 2.0, so if the output is supported including output device
    the option will be available. Its just a mismatch between software and the hardware of the Headset.

    I had the issue where my 7.1 stoped working providing me with surround sound yet was able to get it back removing the update that caused it.

    I could now suggest to Uninstall audio driver entirely any available in windows safe mode, including the Razer Software and then restart windows to boot up Normally and allow windows to install the basic drivers.

    If windows doesn't recognize it then update it manually in device manager. Let Windows install the basic drivers for both the Sound Card and the Headset.

    Let's see if this will enable the option.

    PS: As long as you are not using the 3.5 Audio jack as connection, These steps should help out at a point.

    Sincerely

    Independent Advisor

    Harun
     
    Harun Şakir Oral, Jul 31, 2020
    #4
Thema:

No surround sound when connecting PC to television

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