Windows 10: No USB kybd or mouse after W10 upgrade

Yes for Win7 USB3 needs USB Drivers as they are not Native to Win7 , they are built into Win10 though and handled by the Chipset Drivers from Intel (on my board) like the USB2 ones are in win7 , you may need to update to the latest Intel Chipset Driver 1st for the Intel Ports ?

and Check for Asmedia USB3 Drivers for Win10 too , they have them for my MB (X99)

 

Legacy USB support is enabled in BIOS - just checked
I have updated all the chipset to W7 drivers
but I can't update top W10 drivers until W10 is working .... chicken & egg situation

I have downloaded all W10 drivers and have them in a folder on desk top ... but concerned may not be so easy to drive PC with no mouse.

 

I would try the F8 boot>disable Driver etc etc.... as mentioned earlier , check out the Advance Startup Tutorial too...

https://www.tenforums.com/tutorials/2...dows-10-a.html

 

Do you mean this link:
How to Disable Driver Signature Verification on 64-Bit Windows 8.1 or 10 (So That You Can Install Unsigned Drivers)

It talks about 8.1 ... does it work for w7

In any event I have turned signing off - used this process:
Disable Digital Signature in Windows 7, 64 bit

 

No 1 will work in Win 10 too which is what you will be in.....

the link in post #16 is to the Tutorial here on "10" instead of the "Geeks" one....

 

Not sure what you mean by 'No.1 will work in Win 10 ..."

I have now disabled digital signing ............ not to sure how the advanced start up helps ........... I need to get USB working not disable items, or am I missing the point ? (highly likely)

 

You didn't need to disable Driver Signing in Win7 everything is working there, you needed to do an advance startup in Win 10 when loaded and disable Driver Signing there so the USB Drivers will hopefully get installed , then you will hopefully have a USB mouse working while you install the latest stuff from ASUS.

Did you try a PS2 Mouse or a USB mouse and PS2 Adaptor?

edit: You Did.... had to read thread again , thought for a second I was answer wrong thread....

if you can get to it in Settings under ease of Access you can also make the NumPad arrow keys work as a mouse controller too.

 

Agree I set the digital signing disable in W7 I assumed this configuration migrated across to W10 during upgrade ...

Now I'm not sure I follow ... If I upgrade to W10 I am not going to be able to carry out the ammount of configuration without a working mouse... I only have 1 PS2 port an have keyboard in that.
I do have a PS2 mouse

How does advanced start up allow me to use keyboard & mouse? Sorry if I'm being thick ... can
you lay out sequence ... I need bit more explanation.

 

From your Original post I assumed that Win10 isn't allowing the Drivers to be installed as they are not WHQL signed so via

Advanced startup>Troubleshoot>More Recovery options>Startup Options>No7 (disable Driver Sig enforcement)>Enter key(reboot)

I hoped it would allow Win10 to Boot and allow those drivers to self install and give you a mouse while installing the new stuff from Asus.


........ of course it might not help.

You could try a newer version of Intel's Chipset Driver eg 9.4.4... or whatever is the latest for Z77? before the upgrade to Win10 too. maybe it will be accepted , as at least the USB2 ports should work even if the Asmedia USB3 ones don't.

If you have the Option in the Bios, try switching the xHCI Controller to smart from Smart Auto it helps on X99 , not sure on Z77

 

I have the latest chip set for the board under W7

I'll try what you said.

 

I had problems with the keyboard not working after my upgrade from 8.1 to 10, also the latest major update hosed my Keyboard settings....again. *Rolleyes

I went looking at the list of generic Win drivers for keyboards & after some trial & error found one that recognizes the Keyboard. You might want to try that & see if that yields any results in recognizing the KB. Same for the mouse.

While 10 didn't recognize my current KB, it did recognize a different model when I plugged it in.

 

as this is a Microsoft keyboard ... under plug&play it should recognise this and install generic driver ? .......... or am I being naive

I now have compounded issue while roll back to W7 was easy and quick it has wiped out my original product key - and when I 're-enter it' it rejects the key which is a known genuine key.

 

Generally whether or not it is an MS keyboard, windows, on plugin and no USB related driver issues, should detect, and install a driver, it may have to look online, but unless something requiring (like certain MS KB's) Intellipoint software, a driver of some sort should install and you get basic KB functionality for use in the GUI.

Tough spot to be in if you're not comfortable with KB commands, or lost a mouse, or both (the worst).

Key issue is interesting, no reason the key should have been wiped out, others may have a solution to that...

 

Have raised key issue on Microsoft community ... but will also raise a seperate tkt here.
I can't upgrade until key is validated

 

Strange one on the Key , once you install 10 your Motherboard is assigned a "Digital Entitlement" to that copy of Win10 and will be automatically activated when you install win10 again whether via Upgrade or Clean install , you don't actually get a Key for win10 .


So it won't let you run the Upgrade again?