Windows 10: No Video But audio on most internet videos

Hi, I thought I deleted something important from my computer that made my Chrome not display video properly(CCleaner was my guess but I was wrong) but then I did fresh windows install and video and audio were working until windows 10 updated itself and I was back to square one. Sites like Twitch, Reddit (Imgur vids), and Facebook are most notable that isn't working, all look like that screenshot below.

pls help Thx in Advance





Win 10 Pro x64
Radeon 4250

:)

 

Why are my videos not playing with windows 10?

I still have problems after your two suggested methods. Video playback of YouTube videos are unpredictable. Most times I get an error message, black screen no audio, black screen choppy audio, green screen with audio, sometimes delayed video after audio
has started 10 seconds or more.

Refreshing the page hasn't worked. I've right clicked over the video to bring up the help menu, but it only allows me to check a box for video echo. Private videos does not play at all. These problems exist universally across the internet as most websites use
YouTube as their video source. I can't even play the first video in the "Let's get started" info of Windows 10.

 

Audio and video

I have upgraded to windows 10 from windows 7 Home Edition..i am having problems with streaming audio and video. Most times the video is not there and the audio is all chopped up..youtube, Netflix etc are all acting the same way..I have tried using the
Internet Explorer option and it is the same results..any ideas on how to correct this?

 

Hi Big2hd

First thing to try is another browser, recommend Firefox as a test platform.

What AV are you running.

Any privacy or ad blockers or anti tracking software install?

If you check Window Update history you should see what drivers have been installed, you mentioned Windows update. Any listed as video?

If you do a clean boot do you have the same issue?
Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts [/URL]

Are you signed into Chrome? Have you cleared Browsing data? You don't have to delete passwords but know them especially if they are within cookies.


Ken

 

Hi Ken,

Completely forgot about good ol Firefox just for giggles I tried MS Edge too and its both video wise are working fine!

Still a no go on any other browser that I usually use though.(Chrome even when signed out, Opera, Vivaldi)

I usually have a combo of comodo firewall + windows defender running and thats it. But I just did a clean install so only have default firewall AV going.

Gonna try that clean boot right now.

 

Sounds like a Chrome setting. Likely in Content. Three dots upper right, settings, three bars upper left, Advance, Privacy and security, content.

Did you delete browsing history? Maybe a simple Chrome reset.

 

Yeah i cleaned browser(CCleaner) and looked around the content settings for anything but like I said this new install so I've never messed with anything in there.

 

IE 11, Edge, and Chrome work here on the one you show, no problem, video and sound.

Which leads to what you have added or disabled.

In Chrome - Settings > Advanced settings > Content settings... > JavaScript enable.
If you block JavaScript it stops the website completely with an icon on the right for Managing JavaScript.

You may have other stuff like Security Applications and Ad blockers installed. They can interfere. You know what you have done, we don't.
I'll refrain from comment on Direfox Browsers, oh dear, must clean my keyboard.

 

Hi, Well the first 2 blocker add-ons I have on all my browsers is ublock and umatrix and that's it but even on my clean Opera it's still same result so I'll try again when I get home maybe I need to reinstall Chrome without signing in to chrome at all cause computer wise hate sound like broken record here lol I have nothing installed computer program wise cept browsers.

 

I am also experiencing the same issue on chrome browser. I tried to watch video on another web browser on my local machine and it worked. I also tried to watch the same streams on another computer with chrome and it works fine. Seems something went wrong with my local machine.

Here is what I tried so far...
disabled all extensions - no effect
cleaned browser via ccleaner - no effect
updated java and flash - no effect
uninstalled reinstalled chrome - no effect
Incognito mode - no effect

any ideas?

 

more clues... on twitch, ad videos play just fine, but when its over and goes back to the stream, it goes to black

 

I would be interested if you could sign out of chrome, reset browser and see if that changes behaviour.

 

Signed Out -> Ccleaned -> Reset to Default in Chrome Settings -> Same Results even in Incoginto Mode

 

Possible solution, this worked for me. All video services working again.

Disable "Hardware acceleration"

click 3 dots > settings > scroll all the way down > click advanced settings > scroll all the way down > Disable "use hardware acceleration when available" > restart chrome (I did full system reboot)

 

Nice working now! I swear I never messed around with this setting...must mean it's time for new rig at some point.