Windows 10: No visibility in Disk Manager of USB backup drive

I bought a 2.5 inch 1Tb drive to serve as a recovery device. It is connected via a SATA/USB adapter to a USB port on the rear panel of the PC. It is not visible in File Manager, the Disk Managaer aplet, Device Manager, nor is it appearing in the UEFI BIOS. The BIOS settings don't restrict any USB functions and the adapter fixture works fine with an older Toshiba 128Gb SSD I have been using.
The drive is a fresh/new, Seagate Constellation.
I'm stuck.

I'm running v1909 18363.1139

:)

 

SSD not being shown in disk management

Hello,

We need to do further investigation on your concern so that we can identify the cause of the issue:

• Have you tried connecting it to a different USB port?
• Have you checked if the SSD is visible in Device Manager? Follow these steps to verify if it is visible in Device Manager:
  
  • Right-click on Start and click-on Device Manager.
  • Click-on the Disk drive and check if it is there.
  • If it is visible, try to check if you can update its driver.

Let us know how it goes.

Regards.

 

HP Disk Drive not visible

Hi,

Thank you for posting your query on Microsoft community.

I would suggest you follow the steps below and see if it helps:

Method 1: I would suggest you first try the Troubleshooter.

Please follow the steps below:

• 
  Type “Troubleshooting” on the Windows Search bar and hit enter.
  
• 
  On the left side of the Troubleshooting window, click on “View all”
  
• 
  Click on Hardware and Devices. Please provide a password if asked for it and click ok.
  

Method 2:

• 
  Press Windows key + X key and click Device Manager.
  
• 
  Expand the Sound, Video and game controllers.
  
• 
  Right-click on the Disk Drives and click on Properties.
  
• 
  Go to the Drivers Tab and Click Enable (If not enabled).
  
• 
  Restart the computer and check.
  

Hope this helps. Please reply if you have further related queries.

Regards,

 

My USB Backup drive does not show in My Computer window.

Hi Meran,

A few possible reason can cause your external drive to not show in File Explorer. To diagnose and fix this issue, we suggest that you check the Disk Management window. To open it, follow the steps below:

• Right-click on the Start button.
• Select Disk Management.
• Alternatively, you can search diskmgmt.msc in Cortana.

Examine the list of drives in the Disk Management window and look for your external drive. Even if it doesn’t show up in File Explorer, it should appear here. If the drive appears, it may not be appearing in File Explorer because it needs to be assigned
a drive letter. To do this, right-click the partition on the drive in Disk Management and select
Change Drive Letter and Paths.

If you don’t see the drive in the Disk Management window at all, we suggest that you try connecting the drive to a different USB port or use a different USB cable. We also recommend that you avoid using USB hubs, and connect the drive directly to your computer.

If you need further assistance, please do not hesitate to post a reply.