Windows 10: Non-Existed Windows Phone Icon appeared in the This PC.

Hi, I am having a very strange problem here.
So, I have been using Windows Phone before Nokia dropped support for my phone now I switch to other phone.
But the Windows Phone icon on the This PC is still there even though it doesn't mapped to anything.

I tried right-clicking, Go into the Drive Manager and it doesn't display anything, Tried go into device manager again, it don't mentioned about the phone what so ever.

So I wonder what's going on that my laptop thinks there's a Windows Phone connected to it all the time even though it doesn't mapped to anything at all and how can I remove it from the This PC.





:)

 

"Devices and drives" blank file

I found similar queries around internet but there was no solution. Problem is when on Windows (usualy Windows 10), in Windows Explorer under This PC, appears blank file icon in "Devices and drives" and you can only delete, but it returns
when you open WE again.

It happened when bluetooth device started to appear without being connected (non-existent device) and user cannot interact with it.

SOLUTION:

• Open registry editor (Win + R, regedit)
• (OPTIONAL if you still have existent device) search for that device name and delete whole Key from registry tree
• go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MyComputer\NameSpace\
• Export whole NameSpace Key
• Delete NameSpace Key (there will be an error msg and NameSpace Key will remain, but empty)
• Import it again

Windows will try to return all Folders, Drives and Devices, but as we deleted non-existent device and/or there is no device Key, it will skip import of "Blank file"

 

viewing e-mails is non existed

I am unable to view pictures on sites and e-mails, lets me read that's ok ,its just the viewing, on my mobile phone only.

 

Go to Devices and at the top click on View and then select Show Hidden Devices.

Then look under Portable Devices and see if your Phone is listed.

Jim *Cool

 

Also, is your Windows phone still listed online in your MS account > Devices tab? If so, click on "More actions" and remove phone.

Tony aka HG

 

Hi again, thanks for all the suggestion, But I haven't been able to remove the Windows Phone Icon with your suggestion.

However, I browse a bit and discovered a very old forum on how to remove their Nokia Phone icon for Windows XP. Involving deleting a registry key.

I tried it, and yes! this 5+ years old forum did provide the fix! It removes the Windows Phone icon completely!

I also create a backup copies of registry key I deleted in case something went wrong.

Here's the link to that forum in case anyone encountered the same problem as me. Give it a try!

http://www.winhelponline.com/blog/ho...m-my-computer/

Thanks for all the help!

 

Glad you got it fixed. That's what counts. And thanks for your info. *Smile

I'm still scratching my head as to why it was there in the first place. Did this tag along after a feature update?

 

My personal thought is that it somehow register itself to the machine since Windows 8.1 when I first got a Windows Phone.
When I upgrade to Windows 10, It somehow locked the registry so when the Nokia dropped the support and I changed the phone, It still remembers the previous Windows Phone and showed it in this PC even though it wasn't connected at all. Just my personal thought.

 

Thanks. You're probably right.