Windows 10: None of my USB 3.0 ports work

Discus and support None of my USB 3.0 ports work in Windows 10 Drivers and Hardware to solve the problem; After doing lots of things suggested by others who fixed it, I found the issue lies within a driver. Its the VIA USB 3 ROOT HUB. It shows a yellow mark... Discussion in 'Windows 10 Drivers and Hardware' started by DaleJV, Nov 24, 2020.

  1. DaleJV Win User

    None of my USB 3.0 ports work


    After doing lots of things suggested by others who fixed it, I found the issue lies within a driver. Its the VIA USB 3 ROOT HUB. It shows a yellow mark next to it on device manager and when reading its events it says it fails to turn on.


    I believe this is the issue. Even with the fully updated drivers from VIA it still gives me this issue. I also downloaded all motherboard drivers as well.



    Thank you for any input!

    :)
     
    DaleJV, Nov 24, 2020
    #1
  2. foxslink Win User

    USB 3 Ports not working

    Hi folks,
    i was trying to copy some files from an external drive using the usb 3 port on my M/B but it doesnt work, i downloaded the drivers from the Manufacturers website but no luck either, am i missing an important step here? i havent checked the Bios yet
    GA-Z170XP-SLI (rev. 1.0) Overview | Motherboard - GIGABYTE Global
     
    foxslink, Nov 24, 2020
    #2
  3. spapakons Win User
    USB Port Oddities


    Ok, let's see it with pictures step-by-step. First right-click on the USB device and select Update driver software:


    None of my USB 3.0 ports work [​IMG]


    Then select Browse my computer for driver software (LAST option) :


    None of my USB 3.0 ports work [​IMG]


    The select Let me pick from a list of device drivers on my computer (LAST option) :


    None of my USB 3.0 ports work [​IMG]


    Then select the standard driver from the list and click next:


    None of my USB 3.0 ports work [​IMG]


    Click next/OK as required to complete installation. Repeat the steps for all Intel USB devices. Finally click on each USB root device and press DEL to delete it, reply YES when asked. After deleting all USB root devices restart the computer.

    I hope this is detailed enough...
     
    spapakons, Nov 24, 2020
    #3
  4. jjtyler Win User

    None of my USB 3.0 ports work

    USB port not working

    I have an HP Pavilion dv6604nr laptop. I have 3 USB ports, 2 located on the left side and one located on the right side near the power supply port. For some reason, one of the USB ports on the left hand side will not recognize anything that is plugged
    into it. I have done all the steps and suggestions that is posted on this site, and still can't get it to work. The message I get is "The last USB device that was connected has malfunctioned and Windows does not recognize it." It shows in the Device Manager
    as Unknown USB Device(Port Reset Failed). When I have a USB device plugged into the non-working port, it shows up in the Devices and Printers folder, but the device does not work. I am at my wits end. Can anyone help me or suggest any other things to try?
    Oh, I am running Windows 10 pro.
     
    jjtyler, Nov 24, 2020
    #4
Thema:

None of my USB 3.0 ports work

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