Windows 10: Not Able to login

Discus and support Not Able to login in Windows Hello & Lockscreen to solve the problem; i am having windows 10 and After i reset my laptop its showing me other user login asking for login id and password and i tried doing login threw my... Discussion in 'Windows Hello & Lockscreen' started by kevalthakur, Nov 8, 2018.

  1. Not Able to login


    i am having windows 10 and After i reset my laptop its showing me other user login asking for login id and password and i tried doing login threw my microsoft account but i am not able to get acess..

    Please need urgent help in this case..

    :)
     
    kevalthakur, Nov 8, 2018
    #1
  2. Arun B J Win User

    Can't login to new computer w/Windows 10

    Hi,

    Thank you for your reply.


    • Are you able to login to Microsoft Account on Web?

    • Have you installed any language pack?
    I suggest you to follow the steps below and check if it helps.

    Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

    Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.
     
    Arun B J, Nov 8, 2018
    #2
  3. login to xbox saysorry not able to

    Hi,

    Thanks for posting your query on Microsoft Community.

    To assist you better, I would like to know; are you able to login through xbox website trough browser.



    I would suggest you the run Windows store app troubleshooter and check if it helps.

    Follow the below steps:


    • Type troubleshooting in the
      Search
      area on the taskbar.

    • Click on View all on the left panel of the Troubleshooting Windows.

    • Select Windows store Apps.

    • Follow the on screen instruction.


    Hope it helps, reply to us with the status of your issue. We will be happy to assist you.
     
    Santosh_Rai, Nov 8, 2018
    #3
  4. Not Able to login

    Windows 10 Login Crash Loop

    Hi David,



    • Which screen are you referring to?
    • Are you able to login to Desktop?
    • Are you able to see the login screen?


    The power icon referred in the steps is present at the login screen. If you are able to see the login screen where you enter the password to go to Desktop, then you need to follow those steps. These steps to be followed if you are able to reach to
    login screen but unable to go to Desktop.



    Please provide us more information related to the issue so that we can assist you further.
     
    Rohit Siddegowda, Nov 8, 2018
    #4
Thema:

Not Able to login

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