Windows 10: not able to login

Discus and support not able to login in Windows 10 Software and Apps to solve the problem; I had a internet failure and when I tried to get into one of my computers I had password problems. I tried to reset but got locked out. I got it reset... Discussion in 'Windows 10 Software and Apps' started by BrianWKnan, Jan 29, 2022.

  1. not able to login


    I had a internet failure and when I tried to get into one of my computers I had password problems. I tried to reset but got locked out. I got it reset today but when I try to logging it want san extra code but because my internet is not working it will still not let me in. I need major help but I cant even get the chat to work

    :)
     
    BrianWKnan, Jan 29, 2022
    #1
  2. Aaron_Sum Win User

    Not Able to login

    Hi,

    Thank you for posting to Microsoft Community.

    Please confirm the following things for me.

    1. Is your system connected to the internet? You can check this through the network icon at the bottom left corner of your login screen.
    2. What error message are you receiving when you login with your Microsoft account?

    I would suggest you to login to
    http://login.live.com/
    with your Microsoft account and check if you are able to sign-in with your credentials.

    If you are able to sign-in with your Microsoft account on the live website, you can follow the steps in this article to ‘Start
    your PC in safe mode in Windows 10
    ’, kindly follow the steps in the section ‘From the sign-in screen’ and check if you are able to login to your system.

    We await your response.

    Aaron Summith

    Microsoft Community – Moderator
     
    Aaron_Sum, Jan 29, 2022
    #2
  3. Arun B J Win User
    Can't login to new computer w/Windows 10

    Hi,

    Thank you for your reply.


    • Are you able to login to Microsoft Account on Web?

    • Have you installed any language pack?
    I suggest you to follow the steps below and check if it helps.

    Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

    Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.
     
    Arun B J, Jan 29, 2022
    #3
  4. not able to login

    login to xbox saysorry not able to

    Hi,

    Thanks for posting your query on Microsoft Community.

    To assist you better, I would like to know; are you able to login through xbox website trough browser.



    I would suggest you the run Windows store app troubleshooter and check if it helps.

    Follow the below steps:


    • Type troubleshooting in the
      Search
      area on the taskbar.

    • Click on View all on the left panel of the Troubleshooting Windows.

    • Select Windows store Apps.

    • Follow the on screen instruction.


    Hope it helps, reply to us with the status of your issue. We will be happy to assist you.
     
    Santosh_Rai, Jan 29, 2022
    #4
Thema:

not able to login

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