Windows 10: Not able to sign in to Microsoft account

Discus and support Not able to sign in to Microsoft account in Windows Hello & Lockscreen to solve the problem; I had a new hard drive on my laptop installed. For some reason, I can't sign in to my Microsoft account on the laptop. It asks for name and password.... Discussion in 'Windows Hello & Lockscreen' started by KathyJB316, May 22, 2020.

  1. Not able to sign in to Microsoft account


    I had a new hard drive on my laptop installed. For some reason, I can't sign in to my Microsoft account on the laptop. It

    asks for name and password. It asks for Password again so I can sign in each time to use my laptop. Right now, anyone

    can access my laptop because the sign in isn't working.


    What do I need to do to make sign in work on my laptop?


    Thank you

    Kathy

    :)
     
    KathyJB316, May 22, 2020
    #1
  2. Teokute Win User

    Cannot sign in microsoft account.

    My device: Lumia 520. GDR2.
    I cannot sign in my Microsoft account on my device. It didnt say any error but Microsoft account is not listed in Email and account list. When I click add button, it will show microsoft account option but after press sign in, it is still not shown in email
    and account. Another problem is i cannot delete facebook account. Error code: 0x83cf1202. I have tried as suggested here: http://support.microsoft.com/kb/2475837/en-us#step0x83cf1202 but as my Microsoft account is not shown, I cannot do step 6. Not able to sign in to Microsoft account :(

    Any suggestion?
     
    Teokute, May 22, 2020
    #2
  3. sign into microsoft account glitch

    Hi Micheal,

    Welcome to Microsoft Community.

    • Is this the only account on the computer?
    • Was this account upgraded from previous version of Windows?

    It looks like you are using a local account. I suggest you follow these steps:

    • Click on search in taskbar and type account.
    • Click on Accounts.
    • Now, under Your account, click on Sign in with Microsoft account instead.
    • Enter your Local account password for confirmation and then follow the screen instruction.
    • Enter User name credentials for your the new Microsoft account and click OK.

    Hope this helps.

    Regards
     
    Waseemulla S, May 22, 2020
    #3
  4. Not able to sign in to Microsoft account

    signing into microsoft account

    Hi,

    Thank you for getting back to us. We apologize for the delay in response.

    I suggest you to follow the steps provided below and check if it helps.

    • Navigate to Start>Settings>Accounts.
    • In the left pane, click on sign-in options.
    • In the right pane select Never from the drop down list for the option
      Require sign-in.

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, May 22, 2020
    #4
Thema:

Not able to sign in to Microsoft account

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