Windows 10: Not able to Stream HD1080p on prime video app for windows

Discus and support Not able to Stream HD1080p on prime video app for windows in Windows 10 BSOD Crashes and Debugging to solve the problem; Not able to Stream 1080p on Amazon Prime Video app for windows , earlier it used to play in 1080p but now from last 2-3 months it only goes upto HD... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by iankur5400, Aug 26, 2021.

  1. Not able to Stream HD1080p on prime video app for windows


    Not able to Stream 1080p on Amazon Prime Video app for windows , earlier it used to play in 1080p but now from last 2-3 months it only goes upto HD quality and not HD 1080p . I have already tried DISM.exe and system scan and they were both successful but still I couldn't get 1080p. also I have tried troubleshooting windows Store app and also resetting prime video app

    :)
     
    iankur5400, Aug 26, 2021
    #1

  2. Hello Everybody! I Can't Stream Amazon Prime Video No Longer, HELP! (Please)

    First I had Netflix for months then I switched to Amazon Prime Video last fall. Everything Streamed (Movies & TV Shows) from both for like 18 months. All of a sudden, 6 to 8 weeks ago I could no longer Stream Amazon Prime Video (Using the Chrome Browser)
    at first then trying Edge & I.E. Nothing would stop the Error Codes from popping up on my Windows 10 HP Laptop. The funny thing is, using the same WI-FI system I could Stream Prime on my Android Tablet & Phone. I could also Stream YouTube & TravelChannel.com
    paranormal shows, Pluto TV & Tubi TV all on my Windows 10 Laptop. The Prime that streamed on Android didn't matter if I used the Android app for Prime Video or a browser.

    So, on the same exact WI-FI system I wonder why I could stream Prime Video on Android devices but not Windows devices. Makes me wonder even more what's up with my Laptop Streaming YouTube Videos & all them others?

    Amazon, HP & Microsoft Agents couldn't find a reason for it. Can You?

    Respectfully,

    Barry
     
    BARRY G.VARGUS Sr., Aug 26, 2021
    #2
  3. Video streaming failed with unsupported video type error


    Hi,
    I was able to resolve the issue by disabling all hardware enhancements for Conexant Smartaudio HD. Here are the steps I took to resolve it, in case someone else runs into the same frustrating problem as I did: Right click on the speaker icon on the lower right hand corner -> Playback Devices -> Disable all hardware enhancements -> OK -> Reboot. That's it!
     
    garfieldltd, Aug 26, 2021
    #3
  4. Not able to Stream HD1080p on prime video app for windows

    Video streaming

    Hi Ray,

    The outdated or corrupted driver could cause this issue with your computer. We would like to know more about the issue by answering the following questions below:

    • Have you tried
      updating your drivers
      ?
    • Have you tried another video streaming link?
    • How many applications running on your computer while playing video or watching live streaming?

    We also suggest that you follow the steps provided on this link:
    https://support.microsoft.com/en-us/help/4002019/windows-10-improve-pc-performance.


    We look forward to your response to our queries.
     
    Anthony Gal, Aug 26, 2021
    #4
Thema:

Not able to Stream HD1080p on prime video app for windows

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