Windows 10: Not able to Switch User in Windows 10

Discus and support Not able to Switch User in Windows 10 in Windows 10 Installation and Upgrade to solve the problem; I have 2 user accounts. Both are administrator accounts. However, I am not able to see the second account in the windows login page. I don't see the... Discussion in 'Windows 10 Installation and Upgrade' started by Darryl_AV, Sep 16, 2020 at 6:12 PM.

  1. Darryl_AV Win User

    Not able to Switch User in Windows 10


    I have 2 user accounts. Both are administrator accounts. However, I am not able to see the second account in the windows login page. I don't see the account name in the burger menu after clicking on start.

    The account however exists in the User Accounts section.


    How do I fix this? I have seen other posts on this topic and it doesn't seem there is a solution besides a clean install.


    Thanks

    :)
     

  2. Cant switch users in Windows 10

    Hi Sarah,



    Thank you for posting your query in Microsoft Community.

    I apologize for the inconvenience caused. We are glad to help you.



    Please share a few details:


    • What exactly happens when you try to switch users?

    • Do you receive any error message/code?

    • Did you make any changes to the computer prior to this issue?


    I suggest you to follow the below steps to Switch users.


    • Press Ctrl + Alt + Del key altogether.

    • Click on Switch User.

    • Select the user with which you want to login.


    If computer starts up with a user other than the one you want, login to that user account and switch user to the account that you need and check.



    Hope this information helps. Do contact us for further queries. We will be happy to assist you.



    Regards,

    Jenith
     
    Jenith_James, Sep 16, 2020 at 6:17 PM
    #2
  3. Can't sign out or switch users in windows 10

    Hi,

    Thank you for visiting Microsoft Community.

    If you are willing to switch between user try the steps provided below and see if it helps.

    • Press Alt+F4.
    • This will open shut down window.
    • Click the down arrow key and select Switch user from the list.
    • Hit OK and it will show you other user account present on the PC.

    Not able to Switch User in Windows 10 choose-switch-user-and-tap-ok.png

    Do keep us updated.

    Regards,
     
    Ramesh.Kumar, Sep 16, 2020 at 6:17 PM
    #3
  4. Not able to Switch User in Windows 10

    Not able to switch users on windows 10

    Hi,

    To help us provide the appropriate solution to your concern, we'd like to request for additional information about the missing switch user option. Please answer the following:

    • Aside from creating a new user profile, have you also made other changes to the settings or applied recent updates?
    • What troubleshooting steps have you tried so far?
    • What build and version of Windows 10 are you using?
    • To include screenshots of the issue, you can click the image button on the toolbar to upload the pictures. See image below:
      Not able to Switch User in Windows 10 2152950e-3066-4d6a-845b-762327375b0f.png
    We hope to hear from you soon.
     
    Jennifer Cha, Sep 16, 2020 at 6:17 PM
    #4
Thema:

Not able to Switch User in Windows 10

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