Windows 10: Not detected by USB port - Garmin

Hello


I have a Garmin Forerunner 210 which has been driving me insane. It used to work fine and sync perfectly in the start, however it doesnt anymore.

I am using the Garmin Express program to sync as it is supposted to. However, it cannot detect/add my device. Nor can windows. It doesnt enter Mass storage mode, and disk management doesnt detect it either. However, it just goes into charging mode. Device itself works perfectly and tracks HR/GPS etc., but it is not detected as a storage device by the pc.

Things i've tried.
- Multiple Pcs with the newest Garmin Express (windows 10)
- Reinstall/clean install of Garmin Express.
- Cleaned the watches contacts/connection points etc.
- Reset/hard reset the watch
- Garmins suggestion on forcing software mode on the watch. (Turn it off and hold START/STOP while plugging into USB -> Just goes into charging again)


ANY help is appreciated. Comments, suggestions and certainly solutions *Biggrin

:)

 

Garmin nuvi 3597 will not work with any Hp computers

I tested two Hp computers, a desk-top model and the Spectre x360 with Windows 10 (8/2015 model). Plug Garmin nuvi 3597 into the USB ports of each computer....they do not recognize the Garmin device. Plug Garmin nuvi 3597 into a Dell with Windows XP,
it detects the device. Plug Garmin into a ASUS with Windows 7, it detects the device. Hp will not support the Spectre x360 under warranty to find a USB driver download that will detect the Garmin; you have to pay for "premium" support. Premium support claims
they can have you download a USB driver that has a 50/50 chance of working with the Garmin for $100 one-time fee; if it does not work, you are out $100. Moral of the story....don't buy an Hp if you have a Garmin device, buy a Dell.

 

Garmin eTrex

I have a Garmin eTrex. Now that I have Windows 10, it won't detect the device. I've tried at work with Windows 10 and it doesn't work there either. There's nothing wrong with my USB ports or my Garmin.

How do I get my computer to "see" it?

 

Give this a try:
Disconnect the Garmin device.
Go to Device Manager > Expand Universal Serial Bus Controllers
Then Right click and uninstall every instance of a USB controller
If any Root Hubs are left uninstall them too.
Restart the computer
Windows will reinstall all the USB devices. You may need to reinstall the USB 3.0 driver manually.

Now test the Garmin device.

 

Since it failed on many PC's, probably not the PC itself

• Have you tried different USB 2.0 ports and on different machines. Some devices do better with 2.0 (even tho 3.0 is supposed to be backward compatible)
• Tried a different USB cable?
• Do you know if there's ever (how recent?) there's been a firmware update to your Garmin and can you see what version it runs? (I'd guess the Garmin tool on the PC would manage/report on this if any info to be found). Check with Garmin if more recent? Or if you think problem may have started after an update if you can downgrade the firmware?

 

Good point.