Windows 10: Not getting web results in Search or Start Menu search

Discus and support Not getting web results in Search or Start Menu search in Cortana to solve the problem; Hi; on some Windows 10 installations (and indeed, even on my other user account), I get web search results when I press the Start key on my keyboard... Discussion in 'Cortana' started by AnonymousKJeff7257, Aug 22, 2019.

  1. Not getting web results in Search or Start Menu search


    Hi; on some Windows 10 installations (and indeed, even on my other user account), I get web search results when I press the Start key on my keyboard and then type into the search box. For example, "32 F in C" will yield 0° C.


    This isn't happening on one of my accounts. As far as I can tell, I have not disabled web results. Cortana is on. What setting controls this? I can't get that sample temperature conversion to work in either search (the magnifying glass on the desktop) or the Start Menu.

    :)
     
    AnonymousKJeff7257, Aug 22, 2019
    #1

  2. Disable Web Search Results in Windows 10 Start Menu

    Hi Taira,

    Disabling web results in the search box depends on the version and build of your Windows 10. We suggest checking the Windows 10 version and build installed on your computer. To check the version and build, follow the steps below:

    • On Cortana search, type winver and press
      Enter
      .
    • A pop-up box will appear containing the version and build of your operating system.

    Meanwhile, you can try these steps on how to disable web results in the search box:

    • Click the search box in the taskbar.
    • Select the Notebook icon
      Not getting web results in Search or Start Menu search a0c1fa7c-1198-4621-a19b-ece827a34a33.png

      in the left pane.
    • Click Settings from the list.
    • In the Settings page, turn off the Cortana can give you suggestions, ideas, reminders, alerts and more option.
    • Also, turn off the Search online and include web results option.

    If you need further assistance, don't hesitate to reach out.
     
    Gerard Qui, Aug 22, 2019
    #2
  3. Web search result on Start menu.

    Hi Franklin,

    There may be some corrupted files that are possibly causing your Cortana
    not to display web results when searching. To isolate such issue and provide effective troubleshooting steps, we'd like to ask a few questions:

    • Were there any changes made on your computer settings prior to this issue?
    • Were there any updates installed on your computer recently?
    • Does this happen on other user profiles?

    We look forward to your response.
     
    Angela Pun, Aug 22, 2019
    #3
  4. Anne Ros Win User

    Not getting web results in Search or Start Menu search

    Turn Off Web Search Results When Searching My Computer

    Hi,

    If you are pertaining to the Cortana search web results, you can disable it and improve local search results. Follow the steps below to disable web results:

    • Click the search bar.
    • Select the Notebook icon on the left pane of the search bar.
    • From the options, select Settings. (Note: On the later versions of Windows, the Settings button might be outside the Notebook icon.)
    • On the Settings, toggle the Cortana gives me suggestions, ideas, reminders, alerts and more option to
      Off.
    • On the lower part, turn off the Search online and included web results option as well.

    See the image as reference to the above steps:


    Not getting web results in Search or Start Menu search 7c9e0858-2114-462b-b171-63b6e7d3089d.jpg


    After doing the steps, try using search again and see if the web results will now disappear.

    Should you need further assistance, feel free to post your query anytime.
     
    Anne Ros, Aug 22, 2019
    #4
Thema:

Not getting web results in Search or Start Menu search

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