Windows 10: Not receiving Verification code when trying to update phone number

Discus and support Not receiving Verification code when trying to update phone number in AntiVirus, Firewalls and System Security to solve the problem; I want to add another phone number to security settings, but you do not send a code ***Modified title from: I want to add another phone number to... Discussion in 'AntiVirus, Firewalls and System Security' started by ElizabethPonomarenko, Oct 26, 2020.

  1. Not receiving Verification code when trying to update phone number


    I want to add another phone number to security settings, but you do not send a code



    ***Modified title from: I want to add another phone number to security settings, but you do not send a code***

    :)
     
    ElizabethPonomarenko, Oct 26, 2020
    #1
  2. Nikhar_K Win User

    Receiving wrong verification code to verify email

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are receiving a wrong verification code for email verification, we will look into this for you. However, please reply with the following details to assist you further:



    • Where exactly do you get the prompt/notification to verify the email address?
    • How are you trying to verify the email?


    However, you can try using other options to request the verification code i.e. requesting the code over a call or as a text to your phone number and see if that helps in resolving the issue.



    For more information on troubleshooting verification codes, you can refer the section
    Troubleshooting verification code issues in the article

    Microsoft account security info & verification codes
    .



    Please reply with the status of the issue, we will be glad to help you further.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Oct 26, 2020
    #2
  3. Kari Win User
    Microsoft account and phone number linked

    Microsoft account password recovery requires two verification codes being sent using two different verification methods. Each Microsoft account has at least two verification methods, the phone number and additional email address which are asked and required when you set up a new Microsoft account with a new hotmail.com or outlook.com email or using a third party email.

    When the thief who got your phone tries to recover your password, all your verification methods / security info phone numbers and email addresses will be listed for him to select one. OK, the thief naturally selects your phone number, gets the code sent as a text message, and enters it.

    But, clicking Next after entering the code he needs to select another security info contact (phone / email) from the list to receive second verification code.

    Password recovery is not possible with just your phone, the system is clever enough to make it impossible by requiring two codes being sent to two different phones and / or emails.

    You can add as many phone numbers and email address as you wish as security info contacts at https://account.live.com/proofs/mana...&refp=security. I wholeheartedly recommend that you add at least another security email address; if you only have one phone number and one email added, those which were required when you set up the Microsoft account, and that thief got your phone, the recovery would be as impossible to you as it is to him, you both having access to just one of required two verification methods.
     
  4. Not receiving Verification code when trying to update phone number

    Verification code received to verify email is wrong

    Hi Vishal, I hope this message finds you well. My name is Steven and I'm an independent advisor.

    Try other options to request the verification code, for example over a phone call or as a text to your phone number and check if that helps.

    I suggest you refer to the article with information on troubleshooting verification codes

    Microsoft account security info & verification - Troubleshooting verification code issues

    https://support.microsoft.com/en-us/help/12428/...

    ____

    Steven
     
    Steve Merik, Oct 26, 2020
    #4
Thema:

Not receiving Verification code when trying to update phone number

Loading...
  1. Not receiving Verification code when trying to update phone number - Similar Threads - receiving Verification code

  2. Not receiving SMS verification code when trying to reset password

    in Windows 10 Customization
    Not receiving SMS verification code when trying to reset password: Hello - I got myself a new surface laptop 3 and to sync I need to confirm with my SMS, however I dont getting any I have before I also try to download the app on the android phone, with the same result. When Im trying other options it all going to the SMS that Im never...
  3. Not receiving a verification code by text/sms

    in AntiVirus, Firewalls and System Security
    Not receiving a verification code by text/sms: Been trying to use the verification txt/sms in 'Your Info' section of 'Setting' the past couple of day's. Am not receiving the txt from Microsoft. Been reading thou the different thread's here too.... still no closer to fixing said issue... help please.......
  4. I keep getting unrequested verification codes sent to my phone number?

    in AntiVirus, Firewalls and System Security
    I keep getting unrequested verification codes sent to my phone number?: I have checked recent activity only saw my own activity and everything else suggested. I would like to know where this person is trying to access my account from. Its been 4-5 days and I keep getting verification codes sent to my phone, makes me feel uneasy that someone is...
  5. I didn't receive my verification Code

    in Microsoft Windows 10 Store
    I didn't receive my verification Code: I was trying to buy a game off the windows store and they asked me to sign in and I did. And they asked to verify my e-mail so they can send the code to me and i verified my e-mail. I checked my inbox so see if it was there and it was no were to be found. So I tried 3 more...
  6. Mobile phone number used for 2 factor verification

    in Windows 10 Installation and Upgrade
    Mobile phone number used for 2 factor verification: I can't use my mobile number for 2 factor verification as Microsoft reckons it is already registered to someone else. How can I resolve this please? Any advice will be gratefully received....
  7. Receive no security code on phone

    in AntiVirus, Firewalls and System Security
    Receive no security code on phone: Dear all, To see my private folder on OneDrive I need to enter a security code in the application.. I do not receive any security code on my Signal-account. Although I chevcked a thousand times that the 4 last digits of my telephone number are correct. The problem -...
  8. Verification code received to verify email is wrong

    in AntiVirus, Firewalls and System Security
    Verification code received to verify email is wrong: When I am using Word app, I often receive a message requiring to verify my email account. When I then try to do it, the system asks for a code and I receive an email with a 7 number-long code but the code that is required has just 4 numbers...
  9. UPDATE PHONE NUMBER

    in Windows 10 Customization
    UPDATE PHONE NUMBER: UPDATE PHONE NUMBER https://answers.microsoft.com/en-us/windows/forum/all/update-phone-number/80ee8922-1f0c-495d-8358-81d406f6011c
  10. phone number changed, can't update because Microsoft chat requires a verification code from...

    in AntiVirus, Firewalls and System Security
    phone number changed, can't update because Microsoft chat requires a verification code from...: My phone number changed. When I try to update my account, it requires a verification code to be sent to the old number which is no longer working. I went through the "other" verification process and was approved to update my password with a note that I should enter my new...