Windows 10: Not your usual copy & paste problem - please help if you can

Hi all, new member looking for help on what has been a crazy, unsolvable problem for at least 4 years across several computers. Starting on Windows 8 now Windows 10 64 bit.

At the moment it happens on my work PC, an Intel i5 and my home PC an i7 but happened also on two previous computers. I'm letting you know this first as it could be that it is something that i am 'bringing with me'.

So, by around 4pm after a nearly a full days use, more often than not, copy and paste in Windows and all Office 365 apps stops working. This is either through right clicking, or ctrl c + ctrl v. Strangely, copy and paste works in non Microsoft apps, like Chrome etc. I think even stranger, drag and drop to copy or cut and paste text and pics still works in Windows and Office 365 apps.

Sometimes the issue is preceded by graphical glitches, where part of the address bar in a Windows may go black. other time it just happens.

Considering it's happened 3-5 days a week on four computers unique to me so far, it is obviously not a hardware issue. It may be something to do with an app or account I use, but I have nothing out of the ordinary. Itunes and Evernote have been common to all computers but not much else (apart from Office 365). I don't visit dodgy sites on either computer and am pretty savvy on what I click or allow to make changes on websites etc.

The issue is fixed with a restart. This is more pain than it sounds though - i'm essentially writing and editing documents all day, and tend to leave unanswered emails open ready to address etc. So a restart an hour before I go home is a real PITA.

Our work IT firm has been looking at it on and off for ages. They have no clue what is causing it and they tell me that they have escalated the issue all the way up through Microsoft support to no avail.

Btw, it doesn't happen everyday (but most) and appears more linked to the time the PC has been on rather than usage of RAM etc. This is anecdotal, but if I have to restart because of the problem late afternoon, but then leave my computer on over night for whatever reason, it normally occurs mid-morning the next day rather than late afternoon.

Tin foil hat time also - did I piss an IT admin off and his revenge was a little custom nasty for me years ago? Hence no scans ever pick anything up. I have mild feelings of this because it seems like such a unique issue, but over different hardware. If this is the case, hats off to the IT guy especially as copy & paste is something I use so often ;-0

Any help on this would be much appreciated. I am now officially desperate to get it fixed.

Thanks

PS, sorry for such a long first post, but thought it best to get everything in!

:)

 

how do I copy and paste

Hi,

Thank you for posting your query in Microsoft Community.

• 
  What is the exact issue that you’re facing?
  
• 
  Are you not able to copy or paste the files?
  
• 
  What exactly happens when you try to copy the files?
  
• 
  Are you getting any error message?
  

I suggest you to follow the steps below and check if it helps

• To copy
  Ctrl + C
• To Paste ctrl + V

And also refer the link below and check if it helps.

http://windows.microsoft.com/en-us/windows-10/keyboard-shortcuts

Reply with necessary information so that we can assist you better.

Thanks and Regards

 

Windows Explorer Copy and Paste problems

Hi,

The copy/paste problem could be due to Windows Explorer issue or faulty keyboard.

Wewould like to know some information to better isolate the problem:

• Is the issue also happening when trying to copy/paste any Office files, or is it only happening in Windows Explorer?
• Have you tried other ways like; right-click + Copy, then right-click + Paste?
  
• What troubleshooting steps have you done so far?

We will wait for your reply.

 

COPY AND PASTE

Hi Sandra,

We need more information about your concern so that we can identify the cause of the copy and paste issue. Please provide the following:

• What browser are you using?
• Is this issue happening with a specific website?

We suggest trying to do the same function (Copy and Paste) using a different browser and using other website as well.

Looking forward to your response.