Windows 10: Note battery problem

I can't switch on my note book when I use battery. I always must switch on the notebook plugged into power. Then I can unplug the power and the note book is normal. The battery is new replaced a month ago and since then I have this problem

:)

 

Laptop battery issue

Hey everyone! I have an old dell laptop with a pentium 2 and 64MB of ram. Real powerful(lol). It is running 98. The old battery had died and purchased a generic replacement supposedly for that model. The numbers match and all. The problem is the notebook will not recognize the battery. Any suggestions appreciated. Thanks. It is just for notes and stuff.

 

Laptop battery problem

Hi,

For us to properly isolate the issue with your laptop battery, we would like to know the following:

• Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

As an initial troubleshooting, we suggest that you run the power troubleshooter. Below are the steps:

• Type troubleshoot in the search bar.
• Under Find and fix other problems, look for and select
  Power.
• Click the Run the troubleshooter button, and follow the on-screen instructions to run the troubleshooter.

We look forward to your response.

 

Windows 10 1709 System Restore problems...


That seems to be an attempt at Option 2 in the tutorial, which requires you to
a. Boot to a command prompt (Did you?)
b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

I suggest Option 1 is easier.

If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.