Windows 10: Notifications on lock screen.

I have turned off all notifications on my lock screen in settings but there are still the same 3 notifications on it. How do I fix this? I have windows 10.

:)

 

Lock Screen Notifications

Hi Aaron,

If you already receive the email notification before disabling the lock screen notification, it will not go away unless you've read the email.

Since you've mention that there is no new email when you've checked it, there is a high possibility that it is indeed a new email as shown on the lock screen, but it did not appear on the Mail app since it is not syncing properly.

For us to verify if it is syncing issue, we suggest sending a test email. If the email did not arrive, we highly recommend removing your account on Mail app for it to sync properly using the steps below:

• Open the Mail app.
• Click Settings. (As shown on the picture below.)
  
  
  
• Select Manage Accounts.
• Select the account you want to remove, and select Delete account from this device.
• Then, add your account. Please check this link
  for instructions on how to add your account.

After successfully adding the account, check if you will receive the new emails then open it. Afterwards, check the lock screen if it will still provide you the notification. This will help us isolate if the issue is caused by incorrect notification
of lock screen or Mail app not receiving new email messages.

Please update us with the outcome.

 

incorrect mail notification on the lock screen.

Hi,

Thank you for posting your query on Microsoft Community.

I understand that you are receiving incorrect mail notification on the lock screen. We will assist you to resolve the issue.

This issue may arise due to incorrect sync issue or due to the corruptions in notification settings.

I suggest you to download and install any pending updates that needs to be installed on the computer through

Windows update and check if it helps to resolve the issue.

If the issue persists, I suggest you to turn off the notification and restart the computer and turn it on again and check if the issue persists.

• 
  Type Settings on the search bar and open
  Settings and choose System.
  
• 
  Select Notifications and action.
  
• 
  At the right side, I suggest you to turn off the notifications from the app and lock screen.
  

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.

 

No notification on lock screen

Hi Anand,

Thank you for being a part of Windows 10.

I appreciate you for providing details about the issue and we are happy to help you.

Try the following methods and check if it helps:

Method 1:

Try to turn on and off the Show notifications on the lock screen option and check.

Follow the below steps:

• Type quick actions in the search bar and click on Choose your quick actions.
• Select Lock Screen.
• Turn on or off the Show notifications on the lock screen option
  and check if the issue persists.

If the issue persists then follow the below method.

Method 2: Perform System File Checker (SFC) scan.

Try to run a System File Checker (SFC) scan to check for any file corruption. SFC scan will scan for corrupt system files on the computer and repair them.

• Press Windows key + X, click Command Prompt (Admin).
• In the Command Prompt, type the following command, and then press ENTER:
  

sfc /scannow

If the issue persists then follow the below method.

Method 3:

I would suggest you to create a new user account and check if it helps.

Refer to the following Microsoft article on Create a user account and check if it helps.

http://windows.microsoft.com/en-ca/windows/create-user-account#create-user-account=windows-8

Note: The steps for Windows 8.1 applies to Windows 10.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.