Windows 10: ntkrnlmp.exe causing BSOD and crashes

Discus and support ntkrnlmp.exe causing BSOD and crashes in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, my computer has been having BSOD crashes lately, with error of SYSTEM_SERVICE_EXCEPTION 3b.I looked into C:\Windows\MEMORY.DMP using WinDbg in... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by YuriMinato, Oct 7, 2021.

  1. YURIMINATO
    YuriMinato Win User

    ntkrnlmp.exe causing BSOD and crashes


    Hello, my computer has been having BSOD crashes lately, with error of SYSTEM_SERVICE_EXCEPTION 3b.I looked into C:\Windows\MEMORY.DMP using WinDbg in administrator mode and this is the result:Microsoft R Windows Debugger Version 10.0.22415.1003 AMD64Copyright c Microsoft Corporation. All rights reserved.Loading Dump File [C:\WINDOWS\MEMORY.DMP]Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.************* Path validation summary **************Response Time ms LocationDeferred

    :)
     
    YuriMinato, Oct 7, 2021
    #1
  2. GINA_ON_THE_THREAD
    Gina_on_the_thread Win User
    Gina_on_the_thread, Oct 7, 2021
    #2
  3. MARITZACAPIRO
    MaritzaCapiro Win User
    BSOD UNEXPECTED_KERNEL_MODE_TRAP

    Hi, OttOiToto

    The problem is caused by (ntkrnlmp.exe)

    Check this link, I hope it helps

    https://www.thewindowsclub.com/fix-ntkrnlmp-exe...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised
    on the site before you decide to download and install it.

    Let us know if these steps help you to resolve the issue.
     
    MaritzaCapiro, Oct 7, 2021
    #3
  4. ABRAM PINTO
    Abram Pinto Win User

    ntkrnlmp.exe causing BSOD and crashes

    BSOD

    Hi Ananya,

    Base on the 3 dump files that you shared the main cause of your BSOD is a memory failure (ntkrnlmp.exe) and a driver problem (tcpip.sys)

    To address this error you can do the steps indicated in the link below to troubleshoot it.

    https://www.thewindowsclub.com/how-to-fix-tcpip...

    https://www.thewindowsclub.com/fix-ntkrnlmp-exe...

    Hope it helps.

    ________________________________________________________

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research
    any product advertised on the site before you decide to download and install it.

    ________________________________________________________
     
    Abram Pinto, Oct 7, 2021
    #4
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ntkrnlmp.exe causing BSOD and crashes

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