Windows 10: NTOSKRNL Crash

Hey guys,
I have been having an issue with my computer randomly shutting off (when I am not near the computer). My PC almost almost posts a BSOD when I manually restart or shutdown the computer. I have checked the dump logs, which point back to ntoskrnl.exe as the problem. I have checked my memory, which is good (according to memtestx86). I even reset my Windows 10 (using the "keep files" option), and the issue still persists. I also reset my CPU and memory to non-overclocked settings. I uploaded my dump files, and will run driver verifier and sfc, uploading any more files in the process.
Thanks

:)

 

IRQL BSOD caused by ntoskrnl.exe

Ok I will do that. Is there any fix to the ntoskrnl crash though? That happened again as well. I seem to get that very often. That gpu crash is the first time ive seen it. I see the ntoskrnl crash very frequently.

 

Blue screens on a desktop. Including Crash dumps. They include: Critical-Process-Died, Memory-Management, IRQL_Not_Equal_Or_Less

Jason

It simply can not be ntoskrnl as that is one of the main OS processes. It NEVER crashes because if there is something wrong with it the system will not boot. No idea where you are seeing it say the cause is Ntoskrnl

If you cant get it to crash and they can, they are doing something to make it crash. Perhaps it is networking, perhaps it is the power source there. It can be anything and it is impossible to diagnose via third party.

 

Here is my SFC log (with errors). Again, this is a newly restored copy of Windows 10, with all updates. All that I have installed is NVIDIA drivers. Everything else was done by Windows automatically.
I should also add that I ran memtestx86 and driver verifier (in progress) after I defaulted the voltage values in the BIOS. No instability thus far.

 

Hi butterblum,

Welcome to the 10forums.

The crashes are caused by an AMD driver 'ATI Unified AVStream service Driver'
Driver Reference Table - atinavrr.sys
Please update this driver.
Code: *** WARNING: Unable to verify timestamp for atinavrr.sys *** ERROR: Module load completed but symbols could not be loaded for atinavrr.sys[/quote] I recommend to remove ASUS software, some are known for causing bluescreens, like ASUS AI Suite (version doesn't matter).

 

My PC only started doing this recently. I think it was around when I installed ASUS GPUTweak, which is no longer installed, as I reset windows. I have used Windows 10 with ASUS AI Suite for months with no issue, until everything started acting up a month ago.
I updated the ATI drivers to the versions which were stable under Windows 7, however the crash happened again.
I attached my newest dump file.
Could this be a hardware issue?

 

Why do you think this is a hardware issue?

 

If I'm correct this driver is from a USB TV tuner?
If I'm correct, disconnect this device, remove the drivers and see how it goes.
Code: *** WARNING: Unable to verify timestamp for atinavrr.sys *** ERROR: Module load completed but symbols could not be loaded for atinavrr.sys 1: kd> lmvm atinavrr start end module name fffff801`f3c90000 fffff801`f3e0c380 atinavrr T (no symbols) Loaded symbol image file: atinavrr.sys Image path: \SystemRoot\system32\DRIVERS\atinavrr.sys Image name: atinavrr.sys Timestamp: Wed Nov 04 15:11:24 2009 (4AF18B8C) CheckSum: 0017D8AF ImageSize: 0017C380 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote]