Windows 10: ntoskrnl.exe+1c2390 BSOD - tried everything?

Discus and support ntoskrnl.exe+1c2390 BSOD - tried everything? in Windows 10 BSOD Crashes and Debugging to solve the problem; I have been getting a number of BSOD'd recently, all related to the ntokrnl driver and I'm running out of ideas on how to debug this, so any help would... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by MattCooke3, Jun 1, 2020.

  1. MATTCOOKE3
    MattCooke3 Win User

    ntoskrnl.exe+1c2390 BSOD - tried everything?


    I have been getting a number of BSOD'd recently, all related to the ntokrnl driver and I'm running out of ideas on how to debug this, so any help would be appreciated.

    From bluescreen view:
    060120-13656-01.dmp 6/1/2020 12:10:23 PM PAGE_FAULT_IN_NONPAGED_AREA0x00000050 ffffb603`1adff408 00000000`00000000fffff807`7acb3cba 00000000`00000002 ntoskrnl.exentoskrnl.exe+1c2390 x64 ntoskrnl.exe+1c2390C:\Windows\Minidump\060120-13656-01.dmp 24 1518362 1,528,308 6/1/2020 12:11:24 PM


    053120-14000-01.dmp 5/31/2020 8:39:09 AM INTERNAL_POWER_ERROR0x000000a0 00000000`0000010e 00000000`0000000a00000000`0000da36 00000000`00006b01 ntoskrnl.exentoskrnl.exe+1c2390 x64 ntoskrnl.exe+1c2390C:\Windows\Minidump\053120-14000-01.dmp 24 1518362 109,568 5/31/2020 1:45:02 PM


    The BSOD's are mostly the PAGE_FAULT_IN_NON_PAGED AREA one, but with the occasional variation, such as INTERNAL_POWER_ERROR


    On the most recent BSOD, I noticed that the crash was caused by NPFS.sys, information that I could not see in bluescreen view, for some reason.

    Things I have tried so far:


    -Windows update

    -Manually updated drivers using Device manager the only ones that needed updating were for my network adapter Intel I211 Gigabit Network Connection - I have the Intel driver assistant installed now to keep this up to date

    -Ran Memtest for all of my ram - all okay
    -Ran malwarebytes - all clear

    -ran chkdsk - no problems
    -ran sfc /scannow - no problems

    -disabled all unnecessary startup items

    -disabled all non-essential, non-windows services via msconfig

    Finally I tried running the Microsoft Malicious Software Removal Tool, which gave me a strange result. As it was scanning, it showed that there were 3 infected files, however, when the tool finished, it said that there were no infections... images below.
    ntoskrnl.exe+1c2390 BSOD - tried everything? 62fa41a1-c625-4a10-b5ff-b7af9884acbc?upload=true.jpg
    ntoskrnl.exe+1c2390 BSOD - tried everything? 7f750acb-a170-4eb9-b4ad-ea978feeabec?upload=true.jpg

    System specs are as follows:



    AMD Ryzen 9 3900X 12-Core Processor

    GRAPHICS

    NVIDIA GeForce RTX 2080 Ti

    AUDIO

    Oculus VR Headset

    Realtek High Definition Audio

    Steam Streaming Microphone

    Steam Streaming Speakers

    NVIDIA Virtual Audio Device Wave Extensible WDM

    NVIDIA High Definition Audio

    USB Audio Device

    Oculus Virtual Audio Device

    NETWORKING AND I/O

    Intel® I211 Gigabit Network Connection

    Intel® Wi-Fi 6 AX200 160MHz

    TAP-Windows Adapter V9

    Intel® Wireless Bluetooth®

    MEMORY

    64 GB Kingston Hyper X 4x16gb - x.m.p. 3200ghz

    STORAGE

    CT1000P1SSD8

    CT1000P1SSD8

    ST4000DM004-2CV104




    If anybody has any insight that they can share with me, I would be grateful.


    Best wishes,


    Matt

    :)
     
    MattCooke3, Jun 1, 2020
    #1
  2. LEWISH95
    LewisH95 Win User

    Ntoskrnl BSOD

    • Update your Realtek audio driver.
    • Update your computer.
    • Disable overclocking settings.
    • Turn off BlueStacks/ another Android emulator.
    • Clean your registry.
    • Check your disk for errors.
    • Fix bad memory issues.
    • Remove faulty sticks of RAM.
    • I hope these methods help you!
    • Regards,
    • Lewis

      * Added by Moderator: Information from
      https://windowsreport.com/windows-8-bsod-ntoskrnl-exe/

      * Moderator note: Advice given on this page might or might not be safe and/or effective but there are programs usually classified as PUP's (Potentially Unwanted Programs) being pushed that should not be downloaded or installed.
     
    LewisH95, Jun 1, 2020
    #2
  3. MARITZACAPIRO
    MaritzaCapiro Win User
    BSOD ntoskrnl..exe+1b35e0

    Hi, KirbyBakken

    My name is Maritza and I am an Independent Advisor. I would be happy to help you today.

    Check this link, I hope it helps

    https://www.thewindowsclub.com/ntoskrnl-exe-hig...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised
    on the site before you decide to download and install it.

    Let us know if these steps help you to resolve the issue.
     
    MaritzaCapiro, Jun 1, 2020
    #3
  4. EVANFLEMING
    EvanFleming Win User

    ntoskrnl.exe+1c2390 BSOD - tried everything?

    BSOD ntoskrnl..exe

    Hey there Luddle_Pudde!

    Evan here an Independent Adviser here to address your issue.

    It sounds to me that there may most likely be an issue with one of your memory sticks. I would suggest attempting to first run a memory diagnostic test.

    The steps to do so can be found on this website:
    https://answers.microsoft.com/en-us/windows/for...

    When you say you purchased memory sticks, did you replace all the ram in your system or just some?

    Also, if you had just recently purchase memory sticks. We know one thing for certain: that the memory sticks you just purchased are working optimally.

    Therefore, I would suggest removing your old memory sticks if the above test doesn't come back with any errors. If your games work without any crashing,

    My hunch is that this is a ram issue. Have you also attempted to re-install all your drivers for Nvidia?
     
    EvanFleming, Jun 1, 2020
    #4
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ntoskrnl.exe+1c2390 BSOD - tried everything?

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