Windows 10: Nuisance ads on Microsoft Premium Collection

I have had a subscription to Microsoft Solitaire Premium for years and play with xbox live account. In the last few weeks I have been inundated with ads which are difficult to remove. It is making trying to play on my paid subscription hardly worth the trouble. How can I stop these ads

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Microsoft Solitaire Collection Premium Edition?

My Microsoft Solitaire Collection Premium Edition has quit loading. Any suggestions? I am a computer idiot.

 

microsoft solitaire collection

Hi,

In playing Microsoft Solitaire Collection on Windows 10, you have to use your Xbox Profile which is automatically created once you sign in to the Xbox App.

If you prefer to play the Ad-free version of the game, you need to upgrade the game to a Premium version. In this version, you will have an option to play with your friends online.

To upgrade, follow the steps below:

• Launch the game, and then click the Menu button on the upper left corner of the screen.
• Select Upgrade to Premium.

Let us know if you have further queries.

 

Premium Microsoft Solitaire Collection still shows ads

Hi,



Thank you for writing to Microsoft Community Forums.



It is very unusual that even after purchasing the Premium edition, you are still receiving advertisements. I understand how difficult it becomes to play game when advertisement pops-up.



However, we do have a dedicated forum for Microsoft Solitaire Collection, let me point you in the right direction. I would suggest you to post your query in
Microsoft Causal Games Community, where you will find support
professionals to address your query.



Regards,

Nikhar Khare

Microsoft Community - Moderator