Windows 10: Number five, six and dash on upper keys and number on right keyboard not working

I believe after a recent update is when the above see subject line happened. It also moved all my icons on main screen all over which I fixed. I need to know how to get the keys I can't get to work working again without spending tons of money to go to a repair place or completely replacing my laptop. Please respond to me via MY email *** Email address is removed for privacy *** or here.

:)

 

Dashes in Phone Numbers?

How do I type dashes instead of dots in phone numbers? There is no dash key on the popup keyboard when editing a person's record!

 

number keys on right of keyboard

my number keys on my acer laptop do not work on the right key pad even though the number lock is off

 

Unable to use Number keys on right side of the keyboard

Hello,



Thank you for writing to Microsoft Community Forums.



There should not be an issue with the new laptop and it is not normal for the numerical keys not working on the right side of the keyboard. Please follow the below mentioned methods and check if that helps.



Method 1: Turn on NumLock.



I suggest you to turn on the NumLock key, which is on the right side of the keyboard above the number keys and check if the number keys on the right side of the keyboard is working.



If the issue persists follow method 2.



Method 2: Use external keyboard.



Please connect an external keyboard to the laptop and check if that’s working. If yes, then the issue is with the hardware on the new laptop and I would recommend you to get in touch with the place of purchase of the laptop or the
HP support team, as they could guide on the hardware issues on the laptop.



Hope it helps

Regards,

Noor Azam S

Microsoft Community – Moderator