Windows 10: Numerical keypad not working properly after Windows 10 update

Hi,


Who can help me? My operating system is Windows 10 home single language. During update of OS, the numerical keypad of my laptop did not function. You can still click the num lock key but the other keys did not function. Can somebody help me?


Thank you.


<Original title - Numerical keypad >

:)

 

Numeric keypad will not work in Excel

I started having a problem with my numeric keypad while using Excel, Quickbooks, and a few other programs. I can use the numbers above the keys but numeric keypad will only move the cells in Excel. My NumLock is on and I am using Windows 10. The numeric
keypad will work in simple chat programs.

I have updated all windows updates.

 

numeric keypad stopped working with windows 10. how to fix?

Hi Feliciajefferson,

Welcome to Microsoft Community.



I appreciate your interest in windows 10. I understand the inconvenience you faced. I will certainly help you to resolve issue.

I need more information about this issue so that I can assist you better.

• 
  What is the make and model of Numeric Key Pad?
  
• 
  Do you get any error code or message while using Numeric Key Pad?
  
• 
  What happen when you try to use Numeric Key Pad?
  

I would suggest you to follow the below methods to fix issue.

Method 1. Try to run hardware and device troubleshooter.

Follow the below steps.



1. Press windows + X key then go to control panel.

2. Search for troubleshooting then click on hardware and device.

3. Under hardware and device click Configure a device.

4. Follow the on screen instructions.


Method 2.Try to Update the drivers for your Numeric key pad and check if the same issue occurs.

Follow the steps.



a. Click on Start and type ‘Device Manager’.

b. Click Device Manager.

c. Click + sign next to Mouse and other pointing devices.

d. Right-click on your numeric keypad and select “Update”.

e. Restart your computer.

Drivers should get installed automatically after restarting the computer.



Method 3. If drivers are not compatible then I would suggest you to visit the laptop manufacturer website download and install the available drivers for your device in compatibility mode and check.



Follow the steps.

a. Right click on the driver setup file and select “Properties”.

b. Select “Compatibility” Tab.

c. Make a check mark next to Run this program in “Compatibility mode” and select previous version of Windows supported by the software, from the drop down list.

d. Then click on “Apply” and “Ok” option.

e. Then install the driver.

f. Then restart your computer and check how it works.



Visit the laptop manufacturer website download and install the latest numeric keypad drivers.

Hope this helps. If the issue still persists, let us know and will be happy to help.



Thank You.

 

Numeric Keypad Won't Work! - Windows 10

My numeric keypad only works on the login screen! I searched the internet and I couldn't find the answer. I would try and type numbers using the keypad on other programs, such as Google Chrome, Microsoft Edge, and Netflix, and it wouldn't type any numbers.
I contacted a support line but they didn't give me a great answer. After some digging, I:

• Open Settings
• Select "Ease of Access" Settings
• Select "Mouse" Settings
• Turn off "Use numeric keypad to move mouse around the screen"
• Make sure NUMLOCK is turn on or "Locked"

Test it out and I hope it works!