Windows 10: Nuvision Tablet Stuck in Shell

Hi there2 out of my kids 3 Nuvision tablets are stuck in the Shell screen and resetting with power and volume minus is not working. Here is what it says in the screen:EFI Shell version 2.31 5.8Current running mode 1.1.2 blk0 :BlockDevice - Alias null PciRoot 0x0/Pci0x17,0x0/Ctrl0x0 blk1 :BlockDevice - Alias null PciRoot 0x0/Pci0x17,0x0/Ctrl0x1 blk2 :BlockDevice - Alias null PciRoot 0x0/Pci0x17,0x0/Ctrl0x2Press ESC in 1 seconds to skip startup.nsh any other key to continue.…informally it is a tablet and I cannot press any key: any

:)

 

nuvision tablet mode.

Hi,

Thank you for writing to Microsoft Community Forums.

I understand that you are facing issue with Nuvision tablet,
In order to get clarity and to assist you accordingly, we would need some information.

1. What is the version and
   build of you operating system? In the Search
   box, type winver to get this info.
   
2. What is the Make and the model of the Device?
   
3. Are you aware of any changes made on computer before this issue occurred?
   
4. Is this issue intermittent?
   

Usually we see this issue if there are issues with the input device drivers or if there are any issues with the hardware itself.

I would suggest you to install the latest drivers from the
Nuvision Website and check.

Let us know if you need further assistance, we will be glad to help you.

Thanks,

Suman.B

Microsoft Community - Moderator

 

Keyboard on Nuvision tablet

Hi Tim,

The concern you have encountered may be due to a corrupted file or a misconfigured setting. In this case, we suggest you run the hardware troubleshooter to check scan the device check and repair the concern. To do this, simply follow the steps provided by
SujataMoktan on this
link.

You can also try turning on the tablet mode on Windows 10 to see if it helps.

If you require any further information, feel free to let us know.

Regards.

 

Restoring NuVision tablet

I have a NuVision TM800W560L Signature Edition Windows 10 tablet. It recently stopped working; it boots, but then I get a blue blank screen and nothing else. After about one minute, the device turns itself off. (A shortened animated GIF can be seen here:
imgur.com)

I have no way to reset the device. The "power + volume down" trick only works on Android tablets, not Windows 10 tablets. The only guidance I've received so far from NuVision is to hold down Shift while rebooting the device, but that does nothing (it also
assumes I have access to the Windows Welcome screen, which I don't). I can
access the BIOS and the EFI shell, but I don't know if I can do anything there.

I don't know if there's another way to restore the device. I think I can use the Windows 10 Media Creation Tool from my desktop, but the tablet did not seem to come with a license key (I'm not sure I need one though because Windows came preinstalled?)

Does anyone have any suggestions? Thanks.