Windows 10: O365 TPM malfunction error

Discus and support O365 TPM malfunction error in AntiVirus, Firewalls and System Security to solve the problem; Hi, Do anybody faced TPM malfunction error after installing or upgrading O365 from previous MS office versions ? [ATTACH]... Discussion in 'AntiVirus, Firewalls and System Security' started by vibhassharma, Apr 29, 2019.

  1. O365 TPM malfunction error


    Do anybody faced TPM malfunction error after installing or upgrading O365 from previous MS office versions ?

    O365 TPM malfunction error e33592f4-9e02-4d78-a524-99718ba8a4dd?upload=true.png

    vibhassharma, Apr 29, 2019

  2. TPM update

    Don't know if this is the right place for this thread but whatever, laptop informed me that " a firmware update is needed for you security processor (TPM)," now, i looked up what to do and from a microsoft support thing, the last step says to clear the tpm. it has a warning saying to back up my data, i would like to know what clearing the tpm does, and what measures i need to take to make sure nothing goes wrong.
    ReeeeallyThough, Apr 29, 2019
  3. Yolvi Ell Win User
    Windows 10 v.1709 Error 0x8000FFFF & TPM is not usable?

    We appreciate the update that you provided. Upon reviewing the steps you've mentioned in the past, it seems you haven't tried uninstalling the TPM driver yet. An outdated version of this driver can directly affect the Hardware Troubleshooter and cause the 0x8000FFFF
    error. To uninstall the TPM driver, follow these steps:

    • Right-click Start.
    • Click Device Manager.
    • Expand Security devices.
    • Right-click Trusted Platform Module 1.2 and choose Uninstall.
    • Restart your computer and let Windows automatically reinstall the driver.

    Let us know if the error disappears after following these steps.


    If you think this was useful, you may "mark it as an answer" to help those who are facing the same problem.
    Yolvi Ell, Apr 29, 2019
  4. O365 TPM malfunction error


    Hi Lucas Ezequiel Ruffo,

    To assist you with your concern regarding Trusted Platform Module (TPM).
    You may check out this
    on how to View status, clear or troubleshoot the TPM. You can perform the troubleshooting steps under
    Troubleshoot TPM initialization and check if the issue will persist.

    Let us know how it goes.
    Gerald Vit, Apr 29, 2019

O365 TPM malfunction error

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