Windows 10: Occasional but constant blue screen of death

Discus and support Occasional but constant blue screen of death in Windows 10 BSOD Crashes and Debugging to solve the problem; My girlfriend's PC is constantly facing blue screens. When I say constantly, I don't mean its a daily event, but once a week or so her PC crashes. I am... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by 995.Unknown, Aug 21, 2020.

  1. 995.UNKNOWN
    995.Unknown Win User

    Occasional but constant blue screen of death


    My girlfriend's PC is constantly facing blue screens. When I say constantly, I don't mean its a daily event, but once a week or so her PC crashes. I am fairly competent with computers, I built my own and her PCs myself, I can troubleshoot Windows all day, but I have absolutely zero experience with dmp files. I have the MEMORY.DMP file saved from the crash, here is the link to the file: https://drive.google.com/file/d/1roPmCRp9b7zvqaRSXbaTs4SlsLrLVCPm/view?usp=sharing


    And link to the EventViewer System logs: https://drive.google.com/file/d/1k7o2eYLwCU16s56uOity9aMxPUcx1t3K/view?usp=sharing


    Never mind the name of the second file, I just face smashed the keyboard to give the file a name quickly Occasional but constant blue screen of death :D


    Analysing it using WinDbg, it tells me this and nothing more:



    : kd> !analyze -v******************************************************************************** ** Bugcheck Analysis ** ********************************************************************************PAGE_FAULT_IN_NONPAGED_AREA 50Invalid system memory was referenced. This cannot be protected by try-except.Typically the address is just plain bad or it is pointing at freed memory.Arguments:Arg1: ffffcc0db27afcc8, memory referenced.Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.Arg3: fffff8021b4e934e, If non-zero, the instruction address which referenced the bad memory address.Arg4: 0000000000000002, reservedDebugging Details:------------------KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 2406 Key : Analysis.DebugAnalysisProvider.CPP Value: Create: 8007007e on UNKNOWN Key : Analysis.DebugData Value: CreateObject Key : Analysis.DebugModel Value: CreateObject Key : Analysis.Elapsed.mSec Value: 5494 Key : Analysis.Memory.CommitPeak.Mb Value: 87 Key : Analysis.System Value: CreateObject Key : WER.OS.Branch Value: vb_release Key : WER.OS.Timestamp Value: 2019-12-06T14:06:00Z Key : WER.OS.Version Value: 10.0.19041.1ADDITIONAL_XML: 1OS_BUILD_LAYERS: 1BUGCHECK_CODE: 50BUGCHECK_P1: ffffcc0db27afcc8BUGCHECK_P2: 0BUGCHECK_P3: fffff8021b4e934eBUGCHECK_P4: 2READ_ADDRESS: ffffcc0db27afcc8 Nonpaged poolMM_INTERNAL_CODE: 2BLACKBOXBSD: 1 !blackboxbsdBLACKBOXNTFS: 1 !blackboxntfsBLACKBOXPNP: 1 !blackboxpnpBLACKBOXWINLOGON: 1PROCESS_NAME: steam.exeTRAP_FRAME: ffffbe00dc3d4150 -- .trap 0xffffbe00dc3d4150NOTE: The trap frame does not contain all registers.Some register values may be zeroed or incorrect.rax=00ffffcc0db27afc rbx=0000000000000000 rcx=00000000000000fcrdx=ffffcc0db27afce0 rsi=0000000000000000 rdi=0000000000000000rip=fffff8021b4e934e rsp=ffffbe00dc3d42e8 rbp=ffff8984e0485b40 r8=0000000000000000 r9=ffffcc0db27afcb0 r10=00000000000c5408r11=ffffbe00dc3d4330 r12=0000000000000000 r13=0000000000000000r14=0000000000000000 r15=0000000000000000iopl=0 nv up ei pl nz ac po cynt!ObpCaptureHandleInformation+0x8e:fffff802`1b4e934e 410fb64118 movzx eax,byte ptr [r9+18h] ds:ffffcc0d`b27afcc8=??Resetting default scopeSTACK_TEXT: ffffbe00`dc3d3ea8 fffff802`1b035de9 : 00000000`00000050 ffffcc0d`b27afcc8 00000000`00000000 ffffbe00`dc3d4150 : nt!KeBugCheckExffffbe00`dc3d3eb0 fffff802`1ae12d00 : 00000000`00000110 00000000`00000000 ffffbe00`dc3d41d0 00000000`00000000 : nt!MiSystemFault+0x1ae0e9ffffbe00`dc3d3fb0 fffff802`1afec01e : ffff8984`e15fff10 fffff802`1afdffa5 00000000`00000004 ffff8984`d726d4c0 : nt!MmAccessFault+0x400ffffbe00`dc3d4150 fffff802`1b4e934e : fffff802`1b559121 00000000`00000ecc 00000000`00000000 ffffcc0d`00000000 : nt!KiPageFault+0x35effffbe00`dc3d42e8 fffff802`1b559121 : 00000000`00000ecc 00000000`00000000 ffffcc0d`00000000 fffff802`1aec9dc2 : nt!ObpCaptureHandleInformation+0x8effffbe00`dc3d42f0 fffff802`1b4e9245 : fffff802`1b4e92c0 ffff8984`e0485b58 00000000`0017fffc ffffbe00`dc3d4434 : nt!ExpSnapShotHandleTables+0x131ffffbe00`dc3d4380 fffff802`1b5568b1 : ffffbe00`dc3d4434 00000000`000c5408 00000000`0017fffc 00000000`00000000 : nt!ObGetHandleInformation+0x39ffffbe00`dc3d43c0 fffff802`1b3e460a : 00000000`09288050 00000000`00020000 ffff9a00`dfc00050 ffffcc0d`39f2f010 : nt!ExpGetHandleInformation+0x5dffffbe00`dc3d4400 fffff802`1b1fba47 : 00000000`00000002 00000000`00018002 00000000`00000001 00000000`00180010 : nt!ExpQuerySystemInformation+0x1e8a7affffbe00`dc3d4ac0 fffff802`1afef878 : ffffcc0d`33a50000 ffffcc0d`35b9b8e0 ffffbe00`dc3d4b18 ffffbe00`dc3d4b80 : nt!NtQuerySystemInformation+0x37ffffbe00`dc3d4b00 00007fff`c7f8c484 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x2800000000`008ddd98 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007fff`c7f8c484SYMBOL_NAME: nt!ObpCaptureHandleInformation+8eMODULE_NAME: ntIMAGE_NAME: ntkrnlmp.exeSTACK_COMMAND: .thread ; .cxr ; kbBUCKET_ID_FUNC_OFFSET: 8eFAILURE_BUCKET_ID: AV_R_INVALID_nt!ObpCaptureHandleInformationOS_VERSION: 10.0.19041.1BUILDLAB_STR: vb_releaseOSPLATFORM_TYPE: x64OSNAME: Windows 10FAILURE_ID_HASH: {ca33f0ed-ea4f-08da-9cd1-d248328d82af}Followup: MachineOwner


    If anybody could make sense of this text or if there is more info in the file there has to be, the file is over 1gb in size and let me know what the issue is, I'd very much appreciate that.


    The full specs of her PC are:
    AMD Ryzen 5 3600X

    Corsair Vengeance RGB PRO 16GB 3200Mhz C16

    MSI X470 GAMING PLUS MAX

    Gigabyte GeForce RTX 2060 Super Windforce OC 8GB

    Sabrent Rocket 1TB NVMe 2280

    Seagate BarraCuda 4TB 3.5" HDD 5400RPM

    Noctua NH-D15

    Seasonic Focus GX 750W 80+ Gold


    Plus peripherals. Thanks for any help in advance and if any additional info is needed, please ask.

    :)
     
    995.Unknown, Aug 21, 2020
    #1
  2. TIELSY
    Tielsy Win User

    Constant blue screens of death on Windows 10

    Hi all,

    I have been experiencing constant problems with this computer since I purchased it approximately 5 months ago, and am hoping if someone might be able to point me in the right direction.

    The blue screens of death has been occurring several times a day and appears to have no correlation with what programs I am running at the time. The screen also occasionally flickers to black and flickers back on within a second
    or two. The stop codes given for the BSODs appear to vary, with the most recent ones being:

    • KERNAL SECURITY CHECK FAILURE
    • IRQL NOT LESS OR EQUAL
    • KERNAL AUTO BOOST INVALID LOCK RELEASE
    • PAGE FAULT IN NONPAGED AREA
    • DRIVER OVERRAN STACK BUFFER
    • ATTEMPTED EXECUTE OF NOEXECUTE MEMORY

    I have checked that my drivers are up to date and have also updated BIOS, however that did not seem to have made a difference.

    My minidump and system information are available here:

    Dropbox - Computer_minidump_system_info - Simplify your life

    Any help or suggestions for fixing this would be very greatly appreciated.

    Thanks!
     
    Tielsy, Aug 21, 2020
    #2
  3. RYAN PAG
    Ryan Pag Win User
    Blue screen of death issue

    Hi Malcolm,

    Blue screen of death error can be caused either by hardware failure or software compatibility. To help you resolve the blue screen of death issue, we would like to get more information:

    • Please provide the complete stop error message that you are getting.
    • Were there any changes made prior to the issue?

    We recommend following the troubleshooting steps in the article:
    Troubleshoot blue screen errors

    Should you need further help, you're always welcome to post back.
     
    Ryan Pag, Aug 21, 2020
    #3
  4. SEAN GRONHOLT
    Sean Gronholt Win User

    Occasional but constant blue screen of death

    Constant Blue Screens of Death

    One of my user's laptops keeps getting Blue Screens of Death. Below is a Google Drive link which contains the mini dump file as well as the laptop's Sysinfo.

    https://drive.google.com/open?id=1G3rmzqBNbIJn2o3NjWGagds_dOd4r332

    Please let me know what the underlying cause is and what steps should be taken to remediate.

    Thank you,

    Sean
     
    Sean Gronholt, Aug 21, 2020
    #4
Thema:

Occasional but constant blue screen of death

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