Windows 10: Occasionally, computer will glitch out after reaching desktop, after booting up.

So, I have an odd problem that doesn't happen all the time.


Sometimes, after I boot up, the computer will reach the desktop, and none of the startup applications will run. And when I try to place my cursor on the toolbar, the cursor will gain a small loading circle next to it, except the circle will be frozen and not moving. NOT the cursor. I can still move the mouse, every time this has happened.


Interacting with the toolbar or the start menu will not work well, as the icons will be frozen and the search bar will not come up with results that can be seen. Shutting down or restarting does not work either, though I can open up the shut down menu and choose to restart, shut down, or sleep. Clicking them does nothing, though. The problem is normally solved through turning off the computer via the power button.


Steam, Discord, both are set to booting automatically on startup, but neither do, and although I can still use my computer in a limited sense (I could check the event logs, open the task manager, etc) it's annoying. I haven't had much time to test what I can and cannot do with it, as I cannot predict when it happens, but it would be nice to know what causes it.


The event viewer was stuck on a certain error that reads:


Windows Hello for Business provisioning will not be launched.

Device AAD joined (AADJ or DJ++): Not Tested

User has logged in with AAD credentials: No

Windows Hello for Business policy is enabled:Not Tested

Local computer meets Windows Hello for Business hardware requirements: Not Tested

User is not connected to the machine via remote Desktop: Yes


My specs:

Operating System
Windows 10 Pro 64-bit
CPU
AMD Ryzen 5 1600
14nm Technology
RAM
16.0GB Dual-Channel Unknown @ 1064MHz
Motherboard
Gigabyte Technology Co. Ltd. AB350-Gaming 3-CF
Graphics
T22B350 (1920x1080@60Hz)
2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Storage
111GB SanDisk SDSSDA120G (SATA (SSD))
1863GB Seagate ST2000DM006-2DM164 (SATA )

:)

 

Computer Keeps restarting itself after it reaches the desktop

Hi Anionic,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand your concern about accessing the operating system as it keeps rebooting from once boots to desktop. We will help you with this issue.

Do let us know the following to assist you better with this issue:

• Have you made any changes to the operating system prior to this issue?
• Were you able to see any error code/ error message with this issue?

I suggest you to perform Clean Boot as you are able to successfully boot the device in Safe mode with Network and check if there are any third-party applications or services causing this issue.

Step 1: Perform a Clean boot to
check if any third party application is causing the issue, as clean boot helps in eliminating software conflicts.

Disclaimer: Putting your system in
Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot.

How to perform a clean boot in Windows

(Applies to Windows 10 as well)

Note: After troubleshooting, refer to the section “How to reset the computer to start as usual after troubleshooting with clean boot” to return the computer to a
Normal startup mode.

Step 2: Follow the below steps to
place the computer in normal mode.

• Press Windows + R keys to open Run
  command.
• Type msconfig and press Enter.
• In the System Configuration window, click on
  General tab.
• Select Start-up selection as Normal startup, click on
  Apply and Ok.
• Follow onscreen instructions.

Hope it helps. Try the above troubleshooting steps and update us the status of this issue for further assistance.

 

Remote Desktop Connection not reaching office computer from my laptop (Windows 10), but I can reach it from other computers

Hi Bryce,

To assist you with the concern, we suggest that you follow the steps provided below:

• Go to Settings.
• Choose Network & Internet.
• Click Ethernet > Ethernet Connection Icon.

Then, you will see an option to allow your device to be discoverable. After turning on, check if you were able to do Remote Desktop connection on your system.

If the issue still persists, you may also try re0installing Remote Desktop Connection on your computer.

Let us know how it goes,

Thank you.

 

Unable to boot the computer.

Hi Samid,

Thank you for posting your query on Microsoft Community.

Before we proceed, we would require more information to assist you further.

• 
  What is the make and model of your computer?
  

I suggest you check if you are able to boot into Windows Recovery Environment using installation media. Follow the steps provided below and check.

• • Insert the installation USB and boot Windows 10 from it.
  • In the ‘Windows setup’ page select the ‘language to install’, ‘Time and currency format’ and the ‘keyboard or input method’ and click on ‘next’.
  • Click on ‘Repair your computer’ and select ‘Troubleshoot’.

Check if you are able to boot to this window. If you are unable to boot to this window, I suggest you to contact the manufacturer and check.

Hope this information is helpful. Reply us with this information to assist you further.

Thank you.