Windows 10: October Windows Malicious Software Removal Tool fails to load ...

Hi,

Today the Cumulative Update for Win 10 installed successfully. However, the Windows Malicious Software Removal Tool failed to install.

I went to the Microsoft download site and downloaded and installed it successfully. I then ran it and it found no problems.

However, it's successful install is not showing as installed under my Update History. The only entry is the failed install earlier this morning.

Is this normal or should it be showing it was successfully installed?

Thanks and regards,


:)

 

Windows 10 anniversary update causing all kinds of problems

I seem to be having a problem installing an update.

Windows Malicious Software Removal Tool for Windows 8, 8.1, 10 and Windows Server 2012, 2012 R2 x64 Edition - October 2016 (KB890830)

It says it failed to install but when I go into the updates & check for updates it says everything is up to date & there's no way for me to install it.

Any suggestions.

 

MRT_HB or MRT_ERROR_HB or MRT.exe runs daily instead of multiple times daily

I have been informed by PaulSey... that my multiple runs daily of MRT.exe (or MRT_ERROR_HB.exe or MRT_HB) is different from Brian-of-SummaeStudios multiple runs of MRT.exe. He said to start a new thread.

I know the existence of MRT_ERROR_HB.exe and MRT_HB from my mrt.log and from the Task Scheduler library. The message in mrt.log "Failed to collect/send ServiceErrorReport heartbeat. HR = 83760002" lets me know something was wrong with MRT_HB. Now I have
a new pattern of messages in my mrt.log and don't know which of the three ".exe" are producing the daily message in mrt.log.

The Task Scheduler library entry is showing different information now:





Old info in Task Scheduler library:





Perhaps my mrt.log from March 1, 2016 to March 23, 2016 will tell you something. Can anyone tell me what is going on?

March's entries:

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Tue Mar 01 01:09:35 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Tue Mar 01 01:09:47 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Tue Mar 01 09:19:58 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Tue Mar 01 09:35:04 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Tue Mar 01 10:12:17 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Tue Mar 01 10:12:26 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Tue Mar 01 19:03:18 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Tue Mar 01 19:03:26 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Tue Mar 01 23:33:05 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Tue Mar 01 23:33:24 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Wed Mar 02 09:16:19 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Wed Mar 02 09:17:34 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Wed Mar 02 10:44:11 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Wed Mar 02 10:44:21 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Wed Mar 02 18:37:45 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Wed Mar 02 18:37:55 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Wed Mar 02 22:32:20 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Wed Mar 02 22:32:28 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Thu Mar 03 03:29:32 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Thu Mar 03 03:30:03 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Thu Mar 03 09:35:30 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Thu Mar 03 09:39:00 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Thu Mar 03 09:56:41 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Thu Mar 03 09:56:56 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Thu Mar 03 10:06:22 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Thu Mar 03 10:06:28 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Thu Mar 03 18:43:30 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Thu Mar 03 18:43:41 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Thu Mar 03 21:53:11 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Thu Mar 03 21:53:20 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Thu Mar 03 23:13:02 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Thu Mar 03 23:13:18 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Fri Mar 04 01:22:44 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Fri Mar 04 01:22:53 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Fri Mar 04 01:56:23 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Fri Mar 04 01:56:31 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Fri Mar 04 07:49:37 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Fri Mar 04 07:51:19 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Fri Mar 04 08:58:25 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Fri Mar 04 08:58:36 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Fri Mar 04 10:17:09 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Fri Mar 04 10:17:20 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Fri Mar 04 19:05:49 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Fri Mar 04 19:06:00 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Fri Mar 04 20:22:59 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Fri Mar 04 20:23:09 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Sat Mar 05 02:48:58 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Sat Mar 05 02:49:09 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Sat Mar 05 20:29:56 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Sat Mar 05 20:31:16 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Sat Mar 05 22:19:50 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Sat Mar 05 22:20:00 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Sat Mar 05 22:53:33 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Sat Mar 05 22:53:39 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Sun Mar 06 00:39:13 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Sun Mar 06 00:39:20 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Sun Mar 06 10:49:31 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Sun Mar 06 10:50:44 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Sun Mar 06 11:44:11 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Sun Mar 06 11:44:19 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Sun Mar 06 11:58:58 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Sun Mar 06 11:59:04 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Sun Mar 06 12:06:38 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Sun Mar 06 12:06:43 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Sun Mar 06 13:35:00 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Sun Mar 06 13:35:06 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Sun Mar 06 13:41:07 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Sun Mar 06 13:41:12 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Sun Mar 06 13:54:36 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Sun Mar 06 13:54:42 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Sun Mar 06 14:15:29 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Sun Mar 06 14:15:34 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Sun Mar 06 17:57:45 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Sun Mar 06 17:57:50 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Sun Mar 06 18:11:38 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Sun Mar 06 18:11:43 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Sun Mar 06 18:34:14 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Sun Mar 06 18:34:20 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Sun Mar 06 18:43:43 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Sun Mar 06 18:43:49 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Sun Mar 06 18:54:25 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Sun Mar 06 18:54:31 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Sun Mar 06 20:33:53 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Sun Mar 06 20:34:18 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Sun Mar 06 23:57:06 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Sun Mar 06 23:57:14 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Mon Mar 07 01:29:54 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Mon Mar 07 01:29:59 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Mon Mar 07 20:09:09 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Mon Mar 07 20:10:33 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Tue Mar 08 02:54:30 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Tue Mar 08 02:54:52 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Tue Mar 08 09:10:10 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Tue Mar 08 09:19:02 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Tue Mar 08 10:09:06 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Tue Mar 08 10:09:17 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Tue Mar 08 17:59:24 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Tue Mar 08 17:59:33 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Tue Mar 08 18:38:17 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Tue Mar 08 18:38:26 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Wed Mar 09 00:34:03 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Wed Mar 09 00:34:52 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Wed Mar 09 03:28:36 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Wed Mar 09 03:28:59 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.33, February 2016 (build 5.33.12300.0)

Started On Wed Mar 09 10:14:49 2016

Engine: 1.1.12400.0

Signatures: 1.213.4702.0

Microsoft Windows Malicious Software Removal Tool Finished On Wed Mar 09 10:17:11 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Wed Mar 9 18:12:47 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Results Summary:

----------------

No infection found.

Microsoft Windows Malicious Software Removal Tool Finished On Wed Mar 9 18:16:57 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Wed Mar 9 18:37:06 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Microsoft Windows Malicious Software Removal Tool Finished On Wed Mar 9 18:37:12 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Thu Mar 10 18:36:12 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Failed to collect/send heartbeat. HR = 83760002

Microsoft Windows Malicious Software Removal Tool Finished On Thu Mar 10 18:36:29 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Thu Mar 10 23:36:29 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Failed to collect/send ServiceErrorReport heartbeat. HR = 83760002

Microsoft Windows Malicious Software Removal Tool Finished On Thu Mar 10 23:36:46 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Fri Mar 11 04:36:29 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Failed to collect/send ServiceErrorReport heartbeat. HR = 83760002

Microsoft Windows Malicious Software Removal Tool Finished On Fri Mar 11 04:36:44 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Fri Mar 11 09:36:29 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Failed to collect/send ServiceErrorReport heartbeat. HR = 83760002

Microsoft Windows Malicious Software Removal Tool Finished On Fri Mar 11 09:36:43 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Fri Mar 11 14:36:29 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Failed to collect/send ServiceErrorReport heartbeat. HR = 83760002

Microsoft Windows Malicious Software Removal Tool Finished On Fri Mar 11 14:36:49 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Fri Mar 11 19:36:29 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Failed to collect/send ServiceErrorReport heartbeat. HR = 83760002

Microsoft Windows Malicious Software Removal Tool Finished On Fri Mar 11 19:36:58 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Fri Mar 11 20:06:14 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Failed to collect/send heartbeat. HR = 83760002

Microsoft Windows Malicious Software Removal Tool Finished On Fri Mar 11 20:06:29 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Sat Mar 12 00:36:29 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Failed to collect/send ServiceErrorReport heartbeat. HR = 83760002

Microsoft Windows Malicious Software Removal Tool Finished On Sat Mar 12 00:36:52 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Sat Mar 12 05:36:29 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Failed to collect/send ServiceErrorReport heartbeat. HR = 83760002

Microsoft Windows Malicious Software Removal Tool Finished On Sat Mar 12 05:36:47 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Sat Mar 12 10:36:29 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Failed to collect/send ServiceErrorReport heartbeat. HR = 83760002

Microsoft Windows Malicious Software Removal Tool Finished On Sat Mar 12 10:36:54 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Sat Mar 12 15:36:29 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Failed to collect/send ServiceErrorReport heartbeat. HR = 83760002

Microsoft Windows Malicious Software Removal Tool Finished On Sat Mar 12 15:36:55 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Sat Mar 12 17:22:28 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Failed to collect/send heartbeat. HR = 83760002

Microsoft Windows Malicious Software Removal Tool Finished On Sat Mar 12 17:23:40 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Sat Mar 12 20:36:29 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Failed to collect/send ServiceErrorReport heartbeat. HR = 83760002

Microsoft Windows Malicious Software Removal Tool Finished On Sat Mar 12 20:36:42 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Sun Mar 13 01:36:29 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Failed to collect/send ServiceErrorReport heartbeat. HR = 83760002

Microsoft Windows Malicious Software Removal Tool Finished On Sun Mar 13 01:36:47 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Sun Mar 13 07:36:29 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Failed to collect/send ServiceErrorReport heartbeat. HR = 83760002

Microsoft Windows Malicious Software Removal Tool Finished On Sun Mar 13 07:36:43 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Sun Mar 13 12:15:50 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Failed to collect/send heartbeat. HR = 83760002

Microsoft Windows Malicious Software Removal Tool Finished On Sun Mar 13 12:17:14 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Sun Mar 13 12:36:29 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Failed to collect/send ServiceErrorReport heartbeat. HR = 83760002

Microsoft Windows Malicious Software Removal Tool Finished On Sun Mar 13 12:36:45 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Sun Mar 13 17:36:29 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Failed to collect/send ServiceErrorReport heartbeat. HR = 83760002

Microsoft Windows Malicious Software Removal Tool Finished On Sun Mar 13 17:36:45 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Sun Mar 13 22:36:29 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Failed to collect/send ServiceErrorReport heartbeat. HR = 83760002

Microsoft Windows Malicious Software Removal Tool Finished On Sun Mar 13 22:36:45 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Mon Mar 14 03:36:29 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Failed to collect/send ServiceErrorReport heartbeat. HR = 83760002

Microsoft Windows Malicious Software Removal Tool Finished On Mon Mar 14 03:36:45 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Mon Mar 14 08:36:29 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Failed to collect/send ServiceErrorReport heartbeat. HR = 83760002

Microsoft Windows Malicious Software Removal Tool Finished On Mon Mar 14 08:36:48 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Mon Mar 14 13:36:29 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Failed to collect/send ServiceErrorReport heartbeat. HR = 83760002

Microsoft Windows Malicious Software Removal Tool Finished On Mon Mar 14 13:36:49 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Mon Mar 14 18:36:29 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Failed to collect/send ServiceErrorReport heartbeat. HR = 83760002

Microsoft Windows Malicious Software Removal Tool Finished On Mon Mar 14 18:36:46 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Mon Mar 14 21:49:23 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Failed to collect/send heartbeat. HR = 83760002

Microsoft Windows Malicious Software Removal Tool Finished On Mon Mar 14 21:49:46 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Mon Mar 14 23:36:29 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Failed to collect/send ServiceErrorReport heartbeat. HR = 83760002

Microsoft Windows Malicious Software Removal Tool Finished On Mon Mar 14 23:36:46 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Tue Mar 15 04:36:29 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Failed to collect/send ServiceErrorReport heartbeat. HR = 83760002

Microsoft Windows Malicious Software Removal Tool Finished On Tue Mar 15 04:36:48 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Tue Mar 15 09:36:29 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Failed to collect/send ServiceErrorReport heartbeat. HR = 83760002

Microsoft Windows Malicious Software Removal Tool Finished On Tue Mar 15 09:36:51 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Tue Mar 15 14:36:29 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Failed to collect/send ServiceErrorReport heartbeat. HR = 83760002

Microsoft Windows Malicious Software Removal Tool Finished On Tue Mar 15 14:36:49 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Tue Mar 15 19:00:14 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Failed to collect/send heartbeat. HR = 83760002

Microsoft Windows Malicious Software Removal Tool Finished On Tue Mar 15 19:00:32 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Tue Mar 15 19:36:29 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Failed to collect/send ServiceErrorReport heartbeat. HR = 83760002

Microsoft Windows Malicious Software Removal Tool Finished On Tue Mar 15 19:36:41 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Wed Mar 16 00:36:29 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Failed to collect/send ServiceErrorReport heartbeat. HR = 83760002

Microsoft Windows Malicious Software Removal Tool Finished On Wed Mar 16 00:36:50 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Wed Mar 16 05:36:29 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Failed to collect/send ServiceErrorReport heartbeat. HR = 83760002

Microsoft Windows Malicious Software Removal Tool Finished On Wed Mar 16 05:36:48 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Wed Mar 16 10:36:29 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Failed to collect/send ServiceErrorReport heartbeat. HR = 83760002

Microsoft Windows Malicious Software Removal Tool Finished On Wed Mar 16 10:36:46 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Wed Mar 16 15:36:29 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Failed to collect/send ServiceErrorReport heartbeat. HR = 83760002

Microsoft Windows Malicious Software Removal Tool Finished On Wed Mar 16 15:36:48 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Wed Mar 16 20:36:29 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Failed to collect/send ServiceErrorReport heartbeat. HR = 83760002

Microsoft Windows Malicious Software Removal Tool Finished On Wed Mar 16 20:36:44 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Thu Mar 17 01:36:29 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Failed to collect/send ServiceErrorReport heartbeat. HR = 83760002

Microsoft Windows Malicious Software Removal Tool Finished On Thu Mar 17 01:36:50 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Thu Mar 17 01:42:38 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Failed to collect/send heartbeat. HR = 83760002

Microsoft Windows Malicious Software Removal Tool Finished On Thu Mar 17 01:42:50 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Thu Mar 17 06:36:29 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Failed to collect/send ServiceErrorReport heartbeat. HR = 83760002

Microsoft Windows Malicious Software Removal Tool Finished On Thu Mar 17 06:36:49 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Thu Mar 17 11:36:29 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Failed to collect/send ServiceErrorReport heartbeat. HR = 83760002

Microsoft Windows Malicious Software Removal Tool Finished On Thu Mar 17 11:36:45 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Thu Mar 17 16:36:29 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Failed to collect/send ServiceErrorReport heartbeat. HR = 83760002

Microsoft Windows Malicious Software Removal Tool Finished On Thu Mar 17 16:36:46 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Thu Mar 17 21:36:29 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Failed to collect/send ServiceErrorReport heartbeat. HR = 83760002

Microsoft Windows Malicious Software Removal Tool Finished On Thu Mar 17 21:37:02 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Thu Mar 17 22:35:09 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Failed to collect/send heartbeat. HR = 83760002

Microsoft Windows Malicious Software Removal Tool Finished On Thu Mar 17 22:35:26 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Fri Mar 18 02:36:29 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Failed to collect/send ServiceErrorReport heartbeat. HR = 83760002

Microsoft Windows Malicious Software Removal Tool Finished On Fri Mar 18 02:36:49 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Fri Mar 18 07:36:29 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Failed to collect/send ServiceErrorReport heartbeat. HR = 83760002

Microsoft Windows Malicious Software Removal Tool Finished On Fri Mar 18 07:36:45 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Fri Mar 18 12:36:29 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Microsoft Windows Malicious Software Removal Tool Finished On Fri Mar 18 12:36:49 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Sat Mar 19 00:48:33 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Microsoft Windows Malicious Software Removal Tool Finished On Sat Mar 19 00:48:53 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Sat Mar 19 12:34:50 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Microsoft Windows Malicious Software Removal Tool Finished On Sat Mar 19 12:35:52 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Sun Mar 20 19:02:33 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Microsoft Windows Malicious Software Removal Tool Finished On Sun Mar 20 19:02:56 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Mon Mar 21 12:28:52 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Microsoft Windows Malicious Software Removal Tool Finished On Mon Mar 21 12:29:06 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Tue Mar 22 18:17:57 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Microsoft Windows Malicious Software Removal Tool Finished On Tue Mar 22 18:18:17 2016

Return code: 0 (0x0)

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.34, March 2016 (build 5.34.12400.0)

Started On Wed Mar 23 19:07:29 2016

Engine: 1.1.12400.0

Signatures: 1.213.7173.0

Microsoft Windows Malicious Software Removal Tool Finished On Wed Mar 23 19:07:53 2016

Return code: 0 (0x0)

_________________________________End of log as of March 23, 2016 10:17 PM Eastern Spring Forward time!

Susan MillerVA

 

You can try downloading it again as a separate download.

 

Hi swarfega,

I thought that is what I just did. *Eek The link is: Download Malicious Software Removal Tool from Official Microsoft Download Center

Thanks and regards,

 

Hi swarfega,

Whoops .... I think we are having a misunderstanding.

I did do a separate download and install as you suggested. I ran it and it showed I was clean as far as the Windows Malicious Software Removal Tool is concerned.

However, my question is: Why isn't this successful Install showing up on my Updates History Page like all my other past successful updates?

Thanks and regards,

 

Because it wasn't installed via Windows Update, its individual. I would run your regular av as well if you're suspecting something.

 

swarfega,

That is what I was looking for .... why it wasn't being displayed as a Successful Update on my Update History Page.

No, I am not having any issues. Just curious about an individual update being displayed or not.

Thanks and regards,

 

It would appear to be because you did not actually install an update. What you downloaded was the .exe file for the MSRT, not an install package. Then you ran it directly, so windows update wasn't involved at any point and had nothing to record in its history.

 

Hi Bree,

I appreciate your added information. It is always good to see your name in the help forums. Hope all is well in your neck of the woods.

I look forward to the November Windows Malicious Software Removal Tool being released to see if it was just a fluke that the October update failed for me forcing me to download it directly from the Microsoft site.

Thanks and regards,