Windows 10: Odd event ID and black screen whilst installing adobe product

Discus and support Odd event ID and black screen whilst installing adobe product in AntiVirus, Firewalls and System Security to solve the problem; Hey all So i was installing adobe acrobat DC reader, and my screen went black accept for my browser and a few other opened windows which still... Discussion in 'AntiVirus, Firewalls and System Security' started by Natsukireiz, Sep 16, 2020.

  1. Odd event ID and black screen whilst installing adobe product


    Hey all


    So i was installing adobe acrobat DC reader, and my screen went black accept for my browser and a few other opened windows which still functioned with a black screen, then my screen came back and i am not sure why.


    then i saw these event logs, is my security compromised? how could these happen? one suggests that im joining an active directory domain when im at home on my PC.


    i disabled windows business hello via GPEDIT, but i still would like to know what the hell happened


    Event ID 360

    Windows Hello for Business provisioning will not be launched.

    Device is AAD joined AADJ or DJ++ : No

    User has logged on with AAD credentials: No

    Windows Hello for Business policy is enabled: No

    Windows Hello for Business post-logon provisioning is enabled: Yes

    Local computer meets Windows hello for business hardware requirements: Yes

    User is not connected to the machine via Remote Desktop: Yes

    User certificate for on premise auth policy is enabled: No

    Machine is governed by none policy.

    See https://go.microsoft.com/fwlink/?linkid=832647 for more details.


    event ID 10006

    Application or service 'Windows Explorer' could not be shut down.


    Some cmdline checks

    C:\Windows\system32>dsregcmd /status



    +----------------------------------------------------------------------+

    Device State

    +----------------------------------------------------------------------+



    AzureAdJoined : NO

    EnterpriseJoined : NO

    DomainJoined : NO

    Device Name : DESKTOP-0BRDH7T



    +----------------------------------------------------------------------+

    User State

    +----------------------------------------------------------------------+



    NgcSet : NO

    WorkplaceJoined : NO

    WamDefaultSet : YES

    WamDefaultAuthority : consumers

    WamDefaultId : https://login.microsoft.com

    WamDefaultGUID : {D7F9888F-E3FC-49B0-9EA6-A85B5F392A4F} MicrosoftAccount



    +----------------------------------------------------------------------+

    SSO State

    +----------------------------------------------------------------------+



    AzureAdPrt : NO

    AzureAdPrtAuthority : NO

    EnterprisePrt : NO

    EnterprisePrtAuthority : NO



    +----------------------------------------------------------------------+

    IE Proxy Config for Current User

    +----------------------------------------------------------------------+



    Auto Detect Settings : YES

    Auto-Configuration URL :

    Proxy Server List :

    Proxy Bypass List :



    +----------------------------------------------------------------------+

    WinHttp Default Proxy Config

    +----------------------------------------------------------------------+



    Access Type : DIRECT



    +----------------------------------------------------------------------+

    Ngc Prerequisite Check

    +----------------------------------------------------------------------+



    IsDeviceJoined : NO

    IsUserAzureAD : NO

    PolicyEnabled : NO

    PostLogonEnabled : YES

    DeviceEligible : YES

    SessionIsNotRemote : YES

    CertEnrollment : none

    PreReqResult : WillNotProvision



    For more information, please visit https://www.microsoft.com/aadjerrors

    :)
     
    Natsukireiz, Sep 16, 2020
    #1

  2. Computer randomly has black screen and restarts

    Taco this could be software also. Before you get all crazy, do as Erocker suggested. Find out the error in the Event Viewer. Look for the faulting module and the error code itself. Also check the reliability monitor. At the bottom it will have "View all Error Reports". Post a screen of whats in there if anything.

    This could be a simple as a bad driver install.

    ALSO have you downloaded or installed anything lately? STAY OUT OF THE DAMN BIOS UNTIL WE KNOW THE ERROR! lol. I know you. Baby steps boy, baby steps.
     
    TheMailMan78, Sep 16, 2020
    #2
  3. Windows 10 infinite restart black screen


    The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

    Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

    John
     
    AmericanPharaoh, Sep 16, 2020
    #3
  4. Odd event ID and black screen whilst installing adobe product

    Product ID

    Hi Russell,

    We appreciate the information you've provided regarding the product ID. To resolve your concern, we suggest that you do the following steps:

    • Click on Start and type: Command Prompt.
    • Right click on it and select Run as administrator.
    • Type: wmic path SoftwareLicensingService get OA3xOriginalProductKey.
    • Press Enter. That should give you the product key to type in the activation.
    Get back to us if you need further assistance.
     
    PreciousLeb, Sep 16, 2020
    #4
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Odd event ID and black screen whilst installing adobe product

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