Windows 10: Odd Issue with Audio: Only Hearing Skype and Spotify

Discus and support Odd Issue with Audio: Only Hearing Skype and Spotify in Windows 10 Drivers and Hardware to solve the problem; So as the title says, I can only hear audio from Skype and Spotify. I am on a laptop I purchased ~6 months ago which runs Windows 10 Home. Just 2... Discussion in 'Windows 10 Drivers and Hardware' started by JacksonW1, Dec 11, 2019.

  1. JACKSONW1
    JacksonW1 Win User

    Odd Issue with Audio: Only Hearing Skype and Spotify


    So as the title says, I can only hear audio from Skype and Spotify. I am on a laptop I purchased ~6 months ago which runs Windows 10 Home. Just 2 weeks ago, I did not have this problem. It is not a problem with the headphones, as I have tested about 3 other headsets as well as wireless headphones. The speakers work just fine, allowing all sounds on the computer. I have already uninstalled both apps, and I'm open to anything.

    (Edit: I also cannot hear system sounds)

    Thanks for your time.

    :)
     
    JacksonW1, Dec 11, 2019
    #1
  2. BRINK
    Brink Win User

    New Spotify Add-in to Skype Insiders


    Source: Skype Insider Preview - Microsoft Community


    Tweet



    — Twitter API (@user) View on Twiiter
     
    Brink, Dec 11, 2019
    #2
  3. BRINK
    Brink Win User
    New Spotify Add-in to Skype Insiders Insider

    Source: Skype Insider Preview - Microsoft Community


     
    Brink, Dec 11, 2019
    #3
  4. JUNAID_A
    Junaid_A Win User

    Odd Issue with Audio: Only Hearing Skype and Spotify

    Cortana hearing and pronunciation issues

    Hi MeiXi,



    Thank you for writing to Microsoft Community Forums.



    To have clarity on this issue and guide you accordingly, kindly help us with following information.



    · Which build of Windows 10 is installed on the machine?

    (Search winver from the Start menu to know the same)

    · How was Spotify installed?

    · Are you aware of any changes that happened on the computer prior to which you were not facing this issue?



    The issue with the name pronunciation usually occurs if there’s a space added in between. You may want to remove the space between the words, if present, and see if it helps.



    The issue with launching Spotify might occur if the app was installed using the Spotify Installer download and not from Windows Store. I suggest you to try the steps listed below and check if it works for you.



    · Unlink Cortana through Cortana Settings.

    · Login to accounts.spotify.com
    and revoke Cortana access.

    · Go to Settings > Apps > Apps and features. Among the list of apps, locate and click on
    Spotify. Choose Uninstall and restart the machine.

    · Launch Microsoft Store
    and search for Spotify to install the Windows Store version.

    · Once the app is installed, login to
    Spotify and link Cortana.

    · Exit Spotify
    and restart the machine to see if the issue persists.



    For hearing issues related to Cortana, I would suggest you to refer to the article

    Cortana can't hear me     and see if it helps.



    Let us know how it goes.

    Regards,
     
    Junaid_A, Dec 11, 2019
    #4
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Odd Issue with Audio: Only Hearing Skype and Spotify

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