Windows 10: Odd mouse//trackpad issue after waking from sleep

Discus and support Odd mouse//trackpad issue after waking from sleep in Windows 10 Drivers and Hardware to solve the problem; HI I have noticed on two occasions now when I wake the notebook from sleep the mouse pointer stays over the left hand lower corner and the menus... Discussion in 'Windows 10 Drivers and Hardware' started by stuarttunstall, Sep 23, 2016.

  1. Odd mouse//trackpad issue after waking from sleep


    HI

    I have noticed on two occasions now when I wake the notebook from sleep the mouse pointer stays over the left hand lower corner and the menus keep flashing up as if it is pressing the button but the pointer/trackpad is unresponsive... after a couple of minutes it is OK again.. any ideas why?

    As I say I have had the notebook 5 weeks now and it has only done it twice and both times when waking
    Odd mouse//trackpad issue after waking from sleep [​IMG]
    normal power up after shut down is OK

    Stuart

    :)
     
    stuarttunstall, Sep 23, 2016
    #1
  2. CEGIII Win User

    After Upgrade To Windows 10 My PC Keeps Returning To Sleep Mode

    Months later I noticed this issue had returned. It likely returned after the anniversary update. It went back to going to sleep shortly after walking away from my PC after waking it up from sleep mode. This happened if I waked it by mouse or by keyboard.

    This time around I tried something new, waking it with the power button, and it's working. No issues if I make the effort to bend over and push the power button on my Optiplex.
     
    CEGIII, Sep 23, 2016
    #2
  3. Designer Mouse wakes pc but mouse unusable, paired but won't connect after reboot

    I have run Win 10 on a early 2015 MacBookPro using BootCamp 6 since August. All was fine until late November/early December when I began having problems waking my sleeping laptop using the bluetooth Microsoft Designer Mouse. I had to open the lid and use
    the power button to wake it. Over the holiday I tried to solve this following advice from numerous threads, making sure drivers were current, reinstalling BootCamp, making sure power options were set properly etc.

    Now clicking on the mouse buttons wakes the PC, but the mouse cannot move the cursor- I need to open the lid and use the MBP trackpad to get to the login. After login the mouse works fine until I reboot. When I reboot the Designer Mouse shows as paired
    but not connected, and I must delete the mouse and reinstall it every boot.

    I have exhausted the resources I can find. I don't know if these issues stem from the November update, some minor update, or some other issue.

    Has anyone suggestions for resolving these issues, or a similar experience?
     
    runninglate1, Sep 23, 2016
    #3
  4. Odd mouse//trackpad issue after waking from sleep

    Not sure if this is driver related....

    On the 9th it installed automatically the "Synaptics - Pointing Drawing - Synaptics SMBus TouchPad" driver now version 19.2.4.10 was 19.2.4.0 from out of the box... Could this be the cause?

    I have had it in sleep mode for about 90 mins tonight and when opening the lid the trackpad was totally unresponsive for quite a while with menus flashing open, Cortana opening and closing... all without me doing anything...

    Should I roll back the driver?
     
    stuarttunstall, Sep 23, 2016
    #4
  5. I have just used the driver "Roll Back" button in device manager to go back to the original "Synaptics - Pointing Drawing - Synaptics SMBus TouchPad" driver, version 19.2.4.0 that was installed from day one, to see if that cures this odd issue....

    On the 9th September Windows update changed this to 19.2.4.10 which is around the time the issue started so "fingers crossed" this is the issue ... Seems strange the trackpad was OK after waking from sleep prior to this...
     
    stuarttunstall, Apr 5, 2018
    #5
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Odd mouse//trackpad issue after waking from sleep

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