Windows 10: Office 2016 crashing when trying to access SENT

Discus and support Office 2016 crashing when trying to access SENT in Microsoft Office and 365 to solve the problem; My Office 2016 crashed whenever i try to look inside the SENT. I did boot up in outlook.exe /safe, it seems ok and can be accessible. I try to look... Discussion in 'Microsoft Office and 365' started by miriboy, Feb 13, 2020 at 2:21 AM.

  1. miriboy Win User

    Office 2016 crashing when trying to access SENT


    My Office 2016 crashed whenever i try to look inside the SENT.
    I did boot up in outlook.exe /safe, it seems ok and can be accessible.
    I try to look into the Manage Add-Ons, all seems ok

    Please advise

    :)
     

  2. The computer crashes when accessing Microsoft Office on Windows 10

    Hi Indu,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    Do let us know the following information to assist you better with this issue:

    • Does the system crashes only when accessing Microsoft Office product?
    • What exactly happens when you try to access Microsoft Office products?
    • Were you able to see any error code/ error message with this issue?
    • Which version of Microsoft Office have you installed on your device?

    As a workaround, I suggest you to try the below troubleshooting steps and check if it helps.

    Step 1: I suggest you to run the System maintenance troubleshooter
    and check if it helps.

    System Maintenance troubleshooter finds and clean up unused files and shortcuts and performs maintenance tasks.

    1.
    Press Windows
    key and type Troubleshooting.

    2.
    Select Troubleshooting and hit
    Enter.

    3.
    Click on View all in the left pane of the window.

    4.
    Select System Maintenance.

    5.
    Click Next and follow the on-screen instructions to complete the troubleshooting process.

    Step 2: I suggest you to install all the pending updates after upgrading to Windows 10.

    Steps:

    • Connect to the internet.
    • Press Windows key and type
      updates
      .
    • Click on Check for updates.
    • Under Windows Updates, click on
      Check for updates.
    • Try to install the updates being shown.

    If the issue persists only when accessing the Microsoft Office products, I suggest you to contact the below forums as we have a dedicated team to assist you better with this issue.

    Microsoft Office Forums

    Select the right category to post a query.

    Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you further.
     
    Deepika Gowda, Feb 13, 2020 at 3:10 AM
    #2
  3. Office 2016 crashes.

    fix for

    office 2016 crashes
     
    DouglasSmall, Feb 13, 2020 at 3:10 AM
    #3
  4. Office 2016 crashing when trying to access SENT

    Office 365 or Office 2016

    Under info for the new office listing on My Visual Studio it states.

    Office Professional Plus 2016 (x86 and x64) - (Multiple Languages)
    To obtain the product, follow these steps:

    Step 1: Get your product key by clicking the ‘Get key’ button on the right.

    Step 2: Go to the Office website by clicking the ‘Get it now’ button.

    Step 3: Enter your 25-character product key and continue as directed on the site.

    Released: 9/23/2015

    And for the discontinued it states.

    Office Professional Plus 2016 (Discontinued)
    Info
    Keys
    Office Professional Plus 2016 (x86 and x64) - DVD (English)
    No additional details are available for this file.

    Released: 9/22/2015
    SHA1: 213A8A0F8849516704101CB6C49F6A027B0D6D5F
    File name: en_office_professional_plus_2016_x86_x64_dvd_6962141.iso

    I'm thinking option one is going to be my only option. I'm fine with that as long as I can get Outlook to work with my ISP's pop3 e-mail. Last time I tried that with the new 2016 install I could not get it to work, no way no how. All the same settings that work with the ISO install?

    EDIT: I should mention, for me as far as I know, neither of these options are a subscription. They use two different keys but they are perpetual one time activation licenses. I only ran the new download briefly though, as I could not get outlook to work. I bailed and went back to what works.
     
    alphanumeric, Feb 13, 2020 at 3:10 AM
    #4
Thema:

Office 2016 crashing when trying to access SENT

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