Windows 10: Office 365 Activation

Discus and support Office 365 Activation in Windows 10 Updates and Activation to solve the problem; Just purchased Office 365, payment accepted and install successful However, when I open a doc Word, Excel I get the message that activation is needed... Discussion in 'Windows 10 Updates and Activation' started by Kalama Tom, May 23, 2020.

  1. Office 365 Activation

    Just purchased Office 365, payment accepted and install successful

    However, when I open a doc Word, Excel I get the message that activation is needed by 5/28/20. Pressing the Activate button causes the 'confirm your account window' to be displayed. Pressing Next clears the pop-up. 'Need to activate' button is still displayed. Exiting Excel and calling up a document does not clear the Activate button

    Verified the MS account information and all looks good

    How do I activate the product I just purchased?


    Kalama Tom, May 23, 2020

  2. Cortana & Office 365 Integration

    We are trying to integrate Cortana with our Office 365 subscription, but it never works. Here are the steps we have done:

    • Turned on Cortona in the Office 365 Admin portal
    • We are using Windows 10 1703 – connected Office 365 service to Cortana
    Did the same on windows 10 mobile with no luck, Cortana says its connected to Office 365, but sees no data and we are getting zero errors

    We went rough office 365 support first and tried all fo their suggestions, they kicked us over to Windows support which is currently closed.

    We are on v1703 with all updates in place, it does not work on Windows 10 desktop or mobile

    any ideas? I can give you all steps 365 support had us run through if that will be helpful

    Thank you

    Douglas Clelland, May 23, 2020
  3. Brink Win User
    Office 365 Home and Personal Licensing and Activation Improvements Office


    Brink, May 23, 2020
  4. Office 365 Activation

    Office 365 activation error after big Win 10 update

    We appreciate your response, Keith. We suggest that you update Office 365 and see if it'll make a difference. You can simply do it by opening any Office 365 applications (Word, Excel, PowerPoint). Here are the steps on how to do so:

    • Open Office app, then click on File.
    • Look for Account, then click on Update.
    • Once done, restart your computer.

    We're looking forward to your feedback.
    Carlos Tin, May 23, 2020

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