Windows 10: Office 365 and 2016

Discus and support Office 365 and 2016 in Microsoft Office and 365 to solve the problem; My old computer had a serious failure, and I purchased a new Dell i3670, which included a one month trial subscription of Office 365. I purchased a... Discussion in 'Microsoft Office and 365' started by Jim8080, Feb 19, 2019.

  1. Jim8080 Win User

    Office 365 and 2016


    My old computer had a serious failure, and I purchased a new Dell i3670, which included a one month trial subscription of Office 365. I purchased a card called Office 365 Personal for about $70 including tax from Best Buy. If I do nothing, Office 365 trial will automatically start and I’ll be billed about $100. I’m ready to cancel my trial version and install 365 Personal, but have two questions:

    Office 365 includes two “repair” features, one where it attempts to make repairs without affecting programs and data, and the second where 365 is reinstalled, and I assume I must reinstall all programs I have installed, and all data. Are these features available in all Office 2016 versions, such Home and Student, (and the card I purchased)? I already have an issue with Word, but cannot fix it, probably because I am using the trial version.

    When I cancel my trial version, and install my “card”, must I reinstall programs and data?

    Jim

    :)
     
    Jim8080, Feb 19, 2019
    #1
  2. Diankah Win User

    Office 365 or Office 2016


    I am having a similar problem. I have never to my knowledge indicated that I want Office 365 or an Office 365 "free trial"; I have Office 2016 installed on my laptop. The application list on the start menu does not include Office 365. However, Settings/Apps does indicate that it's installed. Today my system was co-opted by Office 365 Click-to-Run grabbing both disk and CPU; this has not happened before.

    I bought this laptop two years ago, bought Office 2016 and installed it via Microsoft download as no installation media were provided. I uninstalled the annoying "Get Office" application at that time and have been a happy Word user until earlier today.

    I don't know if this is relevant, but this behavior started right after Windows Update installed the August 14 cumulative update (KB4343909). No updates to either Office version appeared in update history.

    My questions about how to deal with this situation are:
    --Would the Uninstall option in Apps get rid of Office 365 entirely and leave Office 2016 in place and working?
    --Is there an effective way to disable or stop Click to Run and keep it stopped?
    --Should I change the update setting in Office to Do Not Update? I did try to look at the Office update history, but all I got was an Office 365 sign-in screen--useless because I don't have an Office 365 account.

    Any suggestions would be greatly appreciated. Thanks very much in advance.
     
    Diankah, Feb 19, 2019
    #2
  3. Cortana & Office 365 Integration

    We are trying to integrate Cortana with our Office 365 subscription, but it never works. Here are the steps we have done:



    • Turned on Cortona in the Office 365 Admin portal
    • We are using Windows 10 1703 – connected Office 365 service to Cortana
    Did the same on windows 10 mobile with no luck, Cortana says its connected to Office 365, but sees no data and we are getting zero errors

    We went rough office 365 support first and tried all fo their suggestions, they kicked us over to Windows support which is currently closed.

    We are on v1703 with all updates in place, it does not work on Windows 10 desktop or mobile

    any ideas? I can give you all steps 365 support had us run through if that will be helpful

    Thank you

    Doug
     
    Douglas Clelland, Feb 19, 2019
    #3
  4. Office 365 and 2016

    Office 365 or Office 2016


    Under info for the new office listing on My Visual Studio it states.

    Office Professional Plus 2016 (x86 and x64) - (Multiple Languages)
    To obtain the product, follow these steps:

    Step 1: Get your product key by clicking the ‘Get key’ button on the right.

    Step 2: Go to the Office website by clicking the ‘Get it now’ button.

    Step 3: Enter your 25-character product key and continue as directed on the site.

    Released: 9/23/2015

    And for the discontinued it states.

    Office Professional Plus 2016 (Discontinued)
    Info
    Keys
    Office Professional Plus 2016 (x86 and x64) - DVD (English)
    No additional details are available for this file.

    Released: 9/22/2015
    SHA1: 213A8A0F8849516704101CB6C49F6A027B0D6D5F
    File name: en_office_professional_plus_2016_x86_x64_dvd_6962141.iso

    I'm thinking option one is going to be my only option. I'm fine with that as long as I can get Outlook to work with my ISP's pop3 e-mail. Last time I tried that with the new 2016 install I could not get it to work, no way no how. All the same settings that work with the ISO install?

    EDIT: I should mention, for me as far as I know, neither of these options are a subscription. They use two different keys but they are perpetual one time activation licenses. I only ran the new download briefly though, as I could not get outlook to work. I bailed and went back to what works.
     
    alphanumeric, Feb 19, 2019
    #4
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Office 365 and 2016

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