Windows 10: Office 365 Apps asks every time for credentials

Hi everyone,

I am an Office 365 Home subscriber and have the latest Windows 10 and Office Updates installed on my Surface Pro 3.

Every time I start an Office Application or precisely a open a file in one (Outlook, Excel, Word) a new popup window appears which asks for my password. I can enter it and check save credentials but it will ask again after the app was closed and opened again. I must not enter a password, I can click on cancel and everything works fine, also with OneDrive files, so what is this about? I am logged in in all Office applications whether I enter the credentials or not.

I already tried deleting all credentials and even the Common/Identity folder in the registry, no changes.

Any idea?

https://preview.redd.it/e9qhh236qz8...bp&s=4d0d067bbf26744372a9b7c422a4d1390ffe9511

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:)

 

Cortana & Office 365 Integration

We are trying to integrate Cortana with our Office 365 subscription, but it never works. Here are the steps we have done:

• Turned on Cortona in the Office 365 Admin portal
• We are using Windows 10 1703 – connected Office 365 service to Cortana

Did the same on windows 10 mobile with no luck, Cortana says its connected to Office 365, but sees no data and we are getting zero errors

We went rough office 365 support first and tried all fo their suggestions, they kicked us over to Windows support which is currently closed.

We are on v1703 with all updates in place, it does not work on Windows 10 desktop or mobile

any ideas? I can give you all steps 365 support had us run through if that will be helpful

Thank you

Doug

 

Problems logging into Microsoft Store with Office 365 credentials

I am setting up a new PC, and wanted to download some Wallpaper packs from the Store (these were free, Microsoft "certified" Wallpapers from the Store). I am logged into the Store with my Office 365 credentials (shows my name and email in the upper right
corner with the generic "chess piece" avatar). I can download other apps (a speed test app and Minesweeper both downloaded fine), but when I try to download a Wallpaper pack, it asks for login credentials again, and does not recognize User Name/Email and Password
(even though the icon in the top right of the Store shows I am logged in). It looks like it wanted another, personal Microsoft account attached to the Store - which I do not want to do; I'd rather have everything associated on my work PC just use my Office
365 credentials. I actually had the same issue trying to open a Support Chat about this issue - it asked me to login first to start the chat, but would not recognize/accept my Office 365 User Name/Email and Password.

Any help appreciated!



*** Email address is removed for privacy *** (this email used for Office 365)

 

Office 365 setup help.

Hello

How do we setup Office 365?

I tapped on setup and in the list of email servers, I selected Hotmail and put up the credential. Like in NOKIA Faq it asks to sign using outlook but I did it with hotmail. Is it okay? It still shows up option to setup if I tap Office 365 option in 'places.'



Before this I had already setup Email and accounts and using skydrive, but not office 365.



Thanks!