Windows 10: office 365 desktop app not letting me sign in through to them and or through them

Discus and support office 365 desktop app not letting me sign in through to them and or through them in Windows 10 Network and Sharing to solve the problem; office 365 can't sign in with my personal account sorry we can't make this update because there are problems with your account. To fix your account,... Discussion in 'Windows 10 Network and Sharing' started by jamopeary, Aug 21, 2019.

  1. jamopeary Win User

    office 365 desktop app not letting me sign in through to them and or through them


    office 365 can't sign in with my personal account sorry we can't make this update because there are problems with your account. To fix your account, try signing in again on the office 365 desktop apps

    :)
     
    jamopeary, Aug 21, 2019
    #1

  2. Cortana & Office 365 Integration

    We are trying to integrate Cortana with our Office 365 subscription, but it never works. Here are the steps we have done:



    • Turned on Cortona in the Office 365 Admin portal
    • We are using Windows 10 1703 – connected Office 365 service to Cortana
    Did the same on windows 10 mobile with no luck, Cortana says its connected to Office 365, but sees no data and we are getting zero errors

    We went rough office 365 support first and tried all fo their suggestions, they kicked us over to Windows support which is currently closed.

    We are on v1703 with all updates in place, it does not work on Windows 10 desktop or mobile

    any ideas? I can give you all steps 365 support had us run through if that will be helpful

    Thank you

    Doug
     
    Douglas Clelland, Aug 21, 2019
    #2
  3. Office 365 activation error after big Win 10 update

    We appreciate your response, Keith. We suggest that you update Office 365 and see if it'll make a difference. You can simply do it by opening any Office 365 applications (Word, Excel, PowerPoint). Here are the steps on how to do so:

    • Open Office app, then click on File.
    • Look for Account, then click on Update.
    • Once done, restart your computer.

    We're looking forward to your feedback.
     
    Carlos Tin, Aug 21, 2019
    #3
  4. office 365 desktop app not letting me sign in through to them and or through them

    Office 365 on Continuum

    The following steps worked for me (don't ask me how or why office 365 desktop app not letting me sign in through to them and or through them :( ):

    • Click any office app on windows phone.
    • In the screen, it shows New, Browse & recent files. It also shows my name/account at the top-right.
    • Clicking on you name/account at top-right shows 2 accounts associated with this application.
      • Personal Account
      • Official Account
    • Clicking on any of these accounts, only gives an option to sign-out.
    • Since Microsoft Support technical team suggested that I reset my device. I did not want to reinstall all the apps, take backups & then reconfigure all of these again after the reset, unless it was the only option left.
    • With no better option, I clicked sign-out on both the accounts listed in step 4 above. I then signed in with my official account. I was able to create new Office documents now.
    • I logged-in to my other personal account also now. My office app still worked & allows me to access onedrive associated with both my personal & business accounts.

    I was facing the same issues & even had multiple calls with Microsoft Support & waiting for a resolution.

    Going through the above thread, I realized that multiple Microsoft accounts (personal & office) are associated with these apps. When I signed out of both these accounts from within the app & signed back in, I was able to edit using the office apps.

    Hope this helps!
     
    Arvind-Tiwari, Aug 21, 2019
    #4
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office 365 desktop app not letting me sign in through to them and or through them

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